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Agenda - 12-09-2003-9c
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Agenda - 12-09-2003-9c
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Last modified
9/1/2008 10:19:13 PM
Creation date
8/29/2008 10:37:03 AM
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BOCC
Date
12/9/2003
Document Type
Agenda
Agenda Item
9c
Document Relationships
2003 S Manager - Interim Management and Operations Services Contract with the Animal Protection Society for the Orange County Animal Shelter
(Linked From)
Path:
\Board of County Commissioners\Contracts and Agreements\General Contracts and Agreements\2000's\2003
Minutes - 20031209
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Path:
\Board of County Commissioners\Minutes - Approved\2000's\2003
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Staffing and Supervision <br />> APS Boazd and Shelter Committee-- <br />ManagemenlOversight <br />=Managers--Small, cohesive team <br />>Specialists--Finance and Record keeping <br />>Administrative Staff--Trained in customer <br />service <br />> Health Technicians--Trained by <br />veterinarian <br />=Kennel Technicians--Trained in SOPS <br />Volunteers <br />> Committed group of devoted volunteers <br />=Provide an additional .3-4 person days of <br />support each week <br />=Effective training program <br />>~ Continually building volunteer base <br />> Volunteer opportunities are endless <br />Customer Relations <br />> Re-structuring and [raining staff <br />> Attention to customers <br />_ Reorganizing front lobby <br />=Adding volunteer greeters <br />=Enhancing web site <br />=Open houses <br />as <br />3 <br />
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