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Public Law 104491 , N . C . Gen . State 143 - 518 and all other state and <br /> federal law. <br /> e . Grantee shall submit a written monthly report to the Emergency Services <br /> Director, or their designee , providing the number of calls and runs during <br /> the month . The report shall contain the number of emergency calls , the <br /> number of convalescent calls , the total number of calls and the total <br /> number of patients transported . <br /> f. Grantee may inspect Grantee ' s records at any time in order to ensure <br /> compliance with the EMS Franchise Ordinance and this Franchise <br /> Agreement; however, Grantor ' s shall inspect the Grantee ' s records at least <br /> once a year to ensure compliance with the EMS Franchise Ordinance and <br /> this Franchise Agreement . <br /> Section 11 . Medical Oversight <br /> a . Grantee shall designate a representative of Grantee to attend and <br /> participate in regular meetings of the Orange County EMS Peer Review <br /> Committee . <br /> b . Grantee shall monitor and comply with any online medical direction for <br /> operating within EMT-P systems . <br /> c . Grantee shall comply with the Grantor ' s plan for Medical Oversight and <br /> Written Treatment Protocols . <br /> d . Grantee shall comply with the Grantor ' s written plan to address the <br /> management of the EMS System including : <br /> is the triage of patients to appropriate facilities ; <br /> lie transport of patients to facilities outside of the system; <br /> 060 <br /> His Arrangement for transporting patients to appropriate facilities <br /> when diversion or bypass plans are activated; <br /> We A mechanism for reporting, monitoring and establishing standards <br /> for system response times ; <br /> v . A special events staffing plan; <br /> vie A disaster plan; and <br /> Vile Mass gathering plan . <br /> LifeStar Emergency Services — 2023 , LLC d/b/a LifeStar Emergency Services EMS <br /> Franchise Agreement <br /> Page 12 of 22 Rev . <br />