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I <br /> i <br /> i <br /> i <br /> Section 10 . Data Collection and Performance Report <br /> a. Grantee shall maintain the following records : <br /> i . Records of dispatch which shall show time call was received, time <br /> dispatched, time arrived on scene , time arrived at destination, time <br /> in service , and time returned to base . <br /> lie Trip Records stating all information required in subsection (1) of this <br /> i <br /> Section in addition to information on a form approved by the <br /> County . The trip record shall be so designed as to provide . the <br /> patient with a copy containing all required information . <br /> i <br /> 111 . Personnel Checklist and Inspection Report listing contents and <br /> description for each vehicle, signed by the individual verifying <br /> vehicle operations and equipment . <br /> iv . A detailed record of complaints received from the public , other <br /> enforcing agencies and services regarding Franchise infractions . <br /> i <br /> v . Any other records required by state law, rules or regulations or <br /> deemed by the Department of Emergency Service as relevant to the j <br /> effective and efficient operations of the Emergency Management <br /> System as provided in the " Operations Agreement" and necessary <br /> for a fair determination of the capability of the Grantee to continue <br /> to provide Emergency Medical Services and Rescue Services in <br /> Orange County in accordance with the requirement of law and the <br /> provision of this Franchise . <br /> b . All of the records identified in subsection (a) above shall be maintained for I <br /> a minimum three (3 ) year period unless a longer retention period is <br /> otherwise required by law or other retention periods . <br /> r: <br /> G <br /> c . Grantee shall establish and maintain a system to record data that used the <br /> Model Data set and data dictionary as specified in "North Carolina College <br /> of Emergency Physicians : Standards for Medical Oversight and Data <br /> Collection . " <br /> d . Grantees shall maintain confidentiality of patient records as provided by the <br /> Health Insurance Portability and Accountability Act of 1996 (HIPAA) , <br /> Public Law 104491 , N . C . Gen. Stat . 143 - 518 and all other state and federal <br /> law. <br /> e . Grantee shall submit a written monthly report to the Emergency Services <br /> Director, or their designee, providing the number of calls and runs during <br /> the month . The report shall contain the number of emergency calls , the <br /> First Choice Medical Transport, LLC <br /> EMS Franchise Agreement <br /> c <br /> Page 11 of 22 Rev <br />