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16 <br /> e. Grantee shall comply with the Medical Director's written guidance <br /> regarding decision about the equipment, medical supplies, and <br /> medications that will be carried on any ambulance or other EMS Services <br /> Vehicle. <br /> f. The Medical Director may suspend temporarily, pending due process <br /> review by the EMS Peer Review Committee, any of Grantee's EMS <br /> personnel from further participation in the EMS system when the Medical <br /> Director determines that the activities or medical care rendered by such <br /> personnel may be detrimental to the care of the patient, constitute <br /> unprofessional behavior or results in non-compliance with credentialing <br /> requirements. <br /> Section 12. Rates and Adjustments <br /> a. Grantee shall submit a schedule of rates to the Grantor for approval and <br /> shall not charge more or less than the rates authorized by Orange County <br /> without specific authorization from the Grantor. <br /> b. Grantee shall not attempt to collect rates on emergency call until the <br /> patient has reached the point of destination, has received medical attention <br /> and is in a condition deemed by the physician fit to consult with the <br /> service; but Grantee may attempt to collect rates with family or guardian <br /> of the patient once the patient is in the process of receiving medical <br /> attention. <br /> C. On Special Event coverage and convalescent calls, Grantee may attempt to <br /> collect payment before the ambulance or other EMS Services Vehicle <br /> begins its trip. <br /> Section 13. Insurance <br /> a. Within thirty (30) calendar days after the effective date of issuance of the <br /> Franchise, the Grantee shall provide proof of the required insurance. <br /> Grantee shall at all times during the Franchise term maintain in force and <br /> effect insurance coverage, issued by an insurance company licensed to do <br /> business in North Carolina, covering the following: <br /> i. Every ambulance or other EMS Services Vehicle owned and/or <br /> operated by or for the Grantee proving for the following payment <br /> of injury and damages: <br /> (a) In the minimum sum of$1,000,000 for injury to or death of <br /> individuals in accidents resulting from any cause for which <br /> the owner of the vehicle would be liable on account of <br /> LifeStar Emergency Services—2023, LLC d/b/a LifeStar Emergency Services EMS <br /> Franchise Agreement <br /> Page 13 of 22 Rev. <br />