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2 <br /> The Department has identified the following services as necessary to supplement and enhance <br /> the ambulance services within the Emergency Services System and to the residents of the <br /> Orange County. The services are: <br /> Convalescent Transport Services Rescue Services <br /> • ALS Transport • Confined Space <br /> • BLS Transport • Extrication <br /> Emergency Services • Heavy Rescue <br /> • BLS Transport • High/Low Angle <br /> • Medical Responder Non-transport • Swift Water <br /> • EMT Non-transport • Trench Collapse <br /> • Underwater <br /> • Wilderness Search&Rescue <br /> LifeStar has applied for Orange County Franchise renewal under the 2010 Franchise <br /> Ordinance. The application indicates LifeStar is applying to provide the following services: <br /> • Convalescent Transport Services, BLS Transport <br /> • Emergency Services, BLS Transport <br /> LifeStar is headquartered in Winston Salem, North Carolina, has been in service in the Forsyth <br /> County EMS System since 2009 and has expanded into five additional counties including <br /> Orange County. LifeStar provides approximately 18,000 Basic Life Support (BLS) transports <br /> annually. LifeStar has over 85 employees and a fleet of 31 vehicles. They have shown <br /> themselves to be responsive, prompt, and courteous. LifeStar has been in operation in Orange <br /> County since 2017. <br /> Emergency Services has reviewed the renewal application, in conjunction with NC State Office <br /> of Emergency Medical Services, submitted by LifeStar and inspected the premises, vehicles, <br /> equipment, and personnel of the company to assure compliance with the ordinance. The North <br /> Carolina General Statutes provide also that the Board, prior to granting a franchise, must "find <br /> that the franchise applicant is in compliance with Chapter 131E, Article 7."' Emergency <br /> Services has concluded that the company is in compliance with Chapter 131E, Article 7 that <br /> regulates emergency services permits to operate ambulances, standards for equipment, <br /> inspection of equipment and credentialed personnel. <br /> Staff is recommending that LifeStar be granted a Franchise to operate within the confines of the <br /> attached Franchise Ordinance. The terms of this Franchise Ordinance provides for a five-year <br /> franchise for the following: <br /> Convalescent Transport Services <br /> • Basic Life Support Transport Services <br /> Emergency Services <br /> • BLS Transport Services <br /> The terms outlined in the Franchise Agreement have been negotiated and are consistent with <br /> the terms of An Ordinance Regulating Emergency Medical, First Responder and Rescue <br /> ' N.C. Gen. Stat. 153A-250(a). <br />