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DocuSign Envelope ID:8F4640AF-9AC1-4D50-AABB-3D796391 BEAE <br /> October 15, 2021 Orange County, North Carolina <br /> EMS System Analysis <br /> RFP No. 367-005329 <br /> Responsible <br /> Task Description Party Timeframe <br /> D. <br /> 4.3 Draft revision period PCG <br /> 4.4 Final report delivery PCG <br /> 4.5 Final report presentation PCG <br /> Figure 10:Draft Work Plan Schedule <br /> ____I �__,,1i4.. r.___i___ <br /> Our project success is based on our dedicated and well-rounded team of fire and EMS subject matter <br /> experts from across the country supported by our data analysts and project management staff. Our PMI <br /> certified project manager has over 15 years of project management experience and will employ PCG's <br /> quality control processes to provide high-quality products and services on time. PCG will regularly review <br /> progress, tasks, and deliverables to ensure the project stays on track and meets standards agreed upon <br /> by PCG and Orange County. <br /> Our project management and Execution <br /> strategies are based on the Project PCG Project Management <br /> Management Body of Knowledge Methodology <br /> (PMBOK) standards. Using the <br /> PMBOK standards and our <br /> experience in implementing 71ntegration,com lex state-level ro ects, we p p � ,have developed a series of tools and techniques that promote t <br /> communication, transparency, <br /> accountability, and problem Understand the goal, <br /> resolution as outlined in Figure 11. Be proactive, <br /> Stay on task, <br /> Strong project management Deliver Results. Control <br /> strategies lay a solid foundation <br /> for successful project <br /> implementation, especially Figure 11:Project Management Methodology <br /> when working under tight <br /> timelines. A proven project management methodology provides a thorough and efficient framework for <br /> managing communication, as well as any issues or changes to the stakeholders and team members.These <br /> processes provide important feedback loops to all team members to ensure execution of tasks, timely and <br /> adequate problem resolution, and completion of project objectives. Our approach includes: <br /> ► Creating a collaborative and transparent process between PCG and the Municipalities so that all <br /> stakeholders can thoughtfully participate in key project decisions. <br /> No. Developing a detailed and transparent project work plan and updating stakeholders on our <br /> progress towards completing the project deliverables. <br /> No. Hosting regular status meetings to review project progress and milestones achieved, and to <br /> address project issues and risks. <br /> ► Maintaining a proactive approach to identifying and overcoming risks and obstacles to complete <br /> the project successfully and on time. <br /> The PCG Project Manager will serve as primary point of contact and will coordinate communication, <br /> meetings, data requests, and status updates with Orange County's designated point of contact(s). Given <br /> that this project involves significant collaboration, it is essential to have a communication plan in place that <br /> will define all relevant stakeholders, communication methods, expectations for regular meetings (as <br /> necessary), and status updates as determined by Orange County and its stakeholder group. The <br /> communication plan document will be developed during project kick-off. The PCG project manager will <br /> Public Consulting Group LLC Page 14 <br />