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DocuSign Envelope ID:24BBAFA9-CD81-4144-ACEF-E9036E703739 <br /> i) track site and class usage at the aggregate and completion level; and <br /> ii) add new class content and make it accessible in the dedicated Library <br /> (4) Provide technical support and expertise in order to improve site functionality and usability in <br /> addition to keeping technology current. This includes maintaining site and software updates <br /> for security,providing incremental support and improvements for increased usability and <br /> ongoing support functionality, and rolling out new site functionality and features periodically; <br /> and <br /> (5) Support hosting and maintenance for the customized software interface following the launch <br /> of the site through November 1, 2022 after which date Association and Library must enter <br /> into a separate agreement for hosting and maintenance. <br /> LIBRARY PARTICIPATION <br /> Library will cooperate with Association as reasonably requested to facilitate the delivery of the <br /> Services and hereby acknowledges that it shall: <br /> (1) Establish an internal development team, including no less than one primary point of contact <br /> and ideally 3-4 additional Library staff,to interact with Association and vendors to complete <br /> the work described herein; <br /> (2) Agree with and adhere to a project timeline developed with the Association and vendors,to <br /> initiate and complete development of the customized software interface over a period of 4-6 <br /> weeks; <br /> (3) Provide all materials(logos, color palettes,user registration field, analytic needs)and services <br /> (site review and testing, feedback)required from the Library to create the customized <br /> software interface and adhere to the project timeline; <br /> (4) Identify and support key staff to serve as administrators of the new customized software <br /> interface and ensure those staff have sufficient training to manage the site on an ongoing <br /> basis independent of Association and vendors; and <br /> (5) Post and maintain on the site a privacy policy, licensing information and attributions of credit <br /> for development of the content approved by the Association and make updates to such <br /> information upon request by the Association. <br /> 7 <br />