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37 <br /> POTENTIAL BENEFITS: CONSUMERS AND FAMILIES (CON'T.) <br /> Persons Served. There is a definite benefit that accrues to individual as indicated by the projected number of crisis episodes. <br /> The number of individuals projected to be served by the Crisis-Diversion Facility is estimated to be approaching 300 cases per month. <br /> A sensitivity analysis indicates that the number of individuals served could range from 255 to 305 per month.The detailed breakout of the <br /> midpoint by type of episodes that could be served by the recommended Facility is shown on the previous page. <br /> The range reflects various assumptions about the effectiveness of diversion policies,procedures,and practices in LE,EMS,UNC Hospital,Jail, <br /> and the needs of q proceedings. <br /> Walk-ins services could increase the number of individuals served above those noted above. <br /> ■ Walk-in Services. Providing services on a walk-in 24/7/365 basis offers help before a crisis escalates to emergency services. <br /> ■ Access to Immediate Clinical Services.Individuals in BH crisis receive immediate access to assessment,stabilization,and treatment services <br /> for a broad range of MH and SUD conditions. <br /> ■ Transitions. Facilitating transition of individuals from crisis care to community-based treatment with adequate discharge planning including <br /> referrals and bridging services provides the best chance of achieving success in terms of long-term outcomes for individuals in need. <br /> • Warm Handoffs.Individuals leaving Facility are supported by a warm handoff:support of case manager and/or peer support specialist. <br /> ■ Holistic Support.Support for the whole person facilitates connecting individuals in need with social services thus increasing chance of recovery <br /> and minimizing repeat crises. <br /> ■ Information and Guidance.Helps consumers cut though fog of obtaining BH services often experienced by individuals,families,and friends <br /> trying to get help. <br /> 24 <br />