Orange County NC Website
Browse       Search
DocuSign Envelope ID:C360A5DD-OOB7-461F-A616-1309026FOB45 <br /> technology that provide enhanced features and performance and may be limited in their ability to <br /> expand. Development of a lifecycle sustainment plan provides a roadmap for anticipating and <br /> implementing actions to address obsolescence and support limitations. A well developed lifecycle <br /> sustainment plan provides these benefits: <br /> 1. Operations sustainment: Ability to maintain highest level of performance and <br /> functionality of system operations. <br /> 2. Network security and information assurance: Protection against system vulnerabilities <br /> that may compromise network security and confidential information. Compliance to these <br /> security requirements (MIST 800-53, NENA NG911, DHS 4300, DOD 8500.2, etc). <br /> 3. Support for growth and expansion: Ability to add users, channels and features; expand <br /> system coverage and capabilities and/or add-on new agencies. <br /> 4. Fiscal stability: Planned fiscal approach for system maintenance mitigating risk of <br /> unplanned expenses. Inability to fund required maintenance services can result in <br /> degradation of operation. <br /> 5. CapEx Return on Investment (ROI): Protection against premature deterioration and <br /> obsolescence and extension of the system lifespan, thereby reducing the total cost of <br /> ownership. <br /> 1.2 SYSTEM UPGRADE <br /> AGREEMENT III <br /> In order to keep your LMR system current we offer the System Upgrade Agreement III(SUA IIII). <br /> This is a complete package of hardware, software,and professional services required to update the <br /> ASTRO 25 system,up to once in a three-year period,to a level consistent with the currently <br /> supported release under the Motorola Software Support Program. <br /> Updates to software (and occasionally)hardware components ensure ongoing availability of repair <br /> services support, system expansion(e.g. addition of RF sites,dispatch positions,data sub-systems, or <br /> network management positions), and the latest cyber security protection. The SUA III provides a <br /> consistent,budgeted solution that delivers complete update coverage while transferring risk <br /> associated with integrating future(unknown today)technology to Motorola. <br /> Included features <br /> Features Descriptions <br /> Platform Release— (New System Release) Ex. A7.16 to Platform Release A7.17 ✓ <br /> Incremental Enhancements (Orderable Features and Bug Fixes) - Ex. A7.17.1 ✓ <br /> Factory-certified integration, testing, and supply chain management of new software ✓ <br /> (SW) and hardware (HW) components <br /> Platform HW and SW update in a 3-year period'2 ✓ <br /> Professional implementation services to upgrade your live system ✓ <br /> As major system releases become available, Motorola will provide you with the software, <br /> hardware and implementation services required to execute up to one system infrastructure upgrade <br /> in a two-year period for your ASTRO 25 system. <br /> 2 Hardware updates include version updates and/or replacements for Motorola field replaceable <br /> units(FRU)and third-party networking and computing hardware when required by the software <br /> VIPER SUA III 22 Feburary 2019 <br /> Lifecycle Sustainment Services Use or disclosure of this proposal is subject <br /> to the restrictions on the cover page. <br /> © Motorola Solutions Confidential Restricted Land Mobile Radio Lifecycle Sustainment 1-2 <br />