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DocuSign Envelope ID:C360A5DD-OOB7-461F-A616-1309026FOB45 <br /> 1.7 Product programming software such as Radio Service Software("RSS"),Configuration Service <br /> Software("CSS"), and Customer Programming Software("CPS") are also covered under this <br /> SUA III. <br /> 1.8 ASTRO 25 SUA III makes available the subscriber radio software releases that are shipping from <br /> the factory during the SUA III coverage period.New subscriber radio options and features not <br /> previously purchased by the Customer are excluded from ASTRO 25 SUA III coverage. <br /> Additionally, subscriber software installation and reprogramming are excluded from the ASTRO <br /> 25 SUA III coverage. <br /> 1.9 Motorola will provide certified hardware version updates and/or replacements necessary to <br /> upgrade the system with an equivalent level of functionality up to once in a three-year period. <br /> Hardware will be upgraded and/or replaced if required to maintain the existing feature and <br /> functionality. Any updates to hardware versions and/or replacement hardware required to support <br /> new features or those not specifically required to maintain existing functionality are not included. <br /> Unless otherwise stated,platform migrations such as,but not limited to, stations, consoles, <br /> backhaul,civil,network changes and additions, and managed services are not included. <br /> 1.10 The following hardware components, if originally provided by Motorola, are eligible for full <br /> product replacement when necessary per the system release upgrade <br /> 1.10.1 Servers <br /> 1.10.2 PC Workstations <br /> 1.10.3 Routers <br /> 1.10.4 LAN Switches <br /> 1.11 The following hardware components,if originally provided by Motorola, are eligible for board- <br /> level replacement when necessary per the system release upgrade. A"board-level replacement" <br /> is defined as any Field Replaceable Unit("FRU") for the products listed below: <br /> 1.11.1 GTR 8000 Base Stations <br /> 1.11.2 GCP 8000 Site Controllers <br /> 1.11.3 GCM 8000 Comparators <br /> 1.11.4 MCC 7500 Console Operator Positions <br /> 1.11.5 STR 3000 Base Stations <br /> 1.11.6 Quantar Base Stations <br /> 1.11.7 Centracom Gold Elite Console Operator Interface Electronics <br /> 1.11.8 Centracom Gold Elite Central Electronics Banks <br /> 1.11.9 Ambassador Electronics Banks <br /> 1.11.10 Motorola Gold Elite Gateways <br /> 1.11.11 ASTROTAC Comparators <br /> 1.11.12 PSC 9600 Site Controllers <br /> 1.11.13 PBX Switches for Telephone Interconnect <br /> 1.11.14 NFM/NFM XC/MOSCAD RTU <br /> 1.12 The ASTRO 25 SUA III does not cover all products. Refer to section 3.0 for exclusions and <br /> limitations. <br /> VIPER SUAIII 22 Feburary 2019 <br /> Lifecycle Sustainment Services Use or disclosure of this proposal is subject <br /> to the restrictions on the cover page. <br /> © Motorola Solutions Confidential Restricted Lifecycle Statement of Work 2-2 <br />