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Client will be responsible for loading OVA files into their Nutanix and/or VMWare environment. Meridian Engineer will <br />advise Client Contact if necessary. <br />Client will provide adequate space within their facility for Meridian to rack/stack and connect all new servers and <br />gateways. <br />Client will provide trunking information including, SIP trunks, DID’s, call routing, and toll-free numbers. <br />Client will work with their Provider in conjunction with Meridian on ensuring all necessary trunking requirements and <br />established milestone dates are met. <br />Client and Meridian will discuss and finalize a method of remote access via SAL for post implementation support. <br />Meridian and Client will complete all necessary Information Gathering documents. <br />Meridian will provide Client with an escalation list and contact list for all parties involved in the deployment of the new <br />Core solution. <br />Meridian will conduct a project kickoff call with Client and schedule ongoing project status meetings for the duration of <br />the engagement. <br />Meridian will provide and maintain a project plan. <br />Meridian will provide recommendations for programming and configuration based on best practices and industry <br />standards. <br /> <br />Meridian will document the design and present to Client for approval prior to beginning the implementation of the solution. <br /> <br /> <br />EXECUTE PHASE <br />During this phase, Meridian will coordinate with Client Project Contact to complete the following tasks: <br />Meridian will order and inventory all new licenses, hardware, and software. <br />Meridian will pre-register all new equipment under Avaya guidelines. <br />Meridian will work with Client to fill out an IP Workbook. <br />Meridian will upgrade six (6) existing S8300D processors to current S8300E versions at the following locations: Whitted, <br />Southern, Europa, Emergency Services, Solid Waste, and Animal Services. <br />Meridian will update firmware on five (5) G450 gateways, sixteen (16) G430 gateways, and thirty-six (36) MM circuit <br />packs. <br />Meridian will upgrade existing Communication Manager R7.x simplex to current release. <br />Meridian will upgrade existing System Manager R8.x to current release. <br />Meridian will upgrade existing Session manager R7.x to current release. <br />Meridian will upgrade existing SBC R8.x to current release. <br />Meridian will upgrade existing AES R7.x to current release. <br />Meridian will migrate existing CM-Messaging R7 to Avaya Messaging R10.8. <br />Meridian will upgrade existing One-X Attendant R4 to Workplace Attendant R5. <br />Meridian will upgrade existing SAL R3.x to current release. <br />Meridian will deploy AADS R8.x to support Session Manager. <br />Once all programming has been completed, Meridian will support a UAT (User Acceptance Testing) period for up to one <br />(1) day remotely using a pre-established checklist for all programmable items. Meridian will make any corrections to the <br />programming identified by Client during this UAT period. <br />At a mutually agreed upon date and time, Meridian will perform a remote cutover to the upgraded Avaya solution. <br />Using a pre-established checklist, Meridian and Client will test system functionality from end to end to verify a successful <br />cutover. <br />Meridian will remotely support a Client for one (1) day after the cutover event. <br />Meridian will finally register all new Avaya equipment. <br /> <br />Services Summary <br />Remote Project Coordination Services. <br />Remote Breeze Services. <br />Remote Workplace Attendant Services. <br />Remote Workplace Attendant Training. <br /> <br />Remote Project Coordination will include <br />Participate on one (1) initial kick-off call with Project Manager and the resources assigned. <br />Schedule resources for the project. <br />Single point of contact for the Project Manager. <br /> <br />Meridian IT Inc. - CONFIDENTIAL <br />Proposal #: 008911 v4 <br />OppQ #: 145568 <br />5/8 <br />320 N. Judd Parkway Suite 205 <br />Fuquay Varina, NC 27526 <br />www.meridianitinc.com <br />DocuSign Envelope ID: EED02ED9-819E-4ADA-A443-32DD732DFD07DocuSign Envelope ID: A2195B6D-E8D3-4504-9371-B06C7FC61EB3