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NEOGOV <br />3 <br />with the contractor the cost is not reduced to an amount within the total project <br />cost, the Provider is not obligated to engage in further redesign. <br /> <br />3. Basic Services <br /> <br />a. Basic Services. The Services to be rendered pursuant to this Agreement are as follows <br />(fully describe services to be provided): Software maintenance and technical support for <br />the NeoGov software (see Exhibit A Services Agreement). <br /> <br />4. Duration of Services <br /> <br />a. Term. The Initial Term of this Agreement shall be from 6/22/2021 to 7/31/2026. <br /> <br />b. Scheduling of Services. <br />i) The Provider shall schedule and perform its activities in a timely manner. <br /> <br /> <br />ii) The Commencement Date for the Provider's Basic Services shall be 6/22/2021. <br /> <br />5. Compensation <br /> <br />a. Compensation for Basic Services. Compensation for Basic Services shall include all <br />compensation due the Provider from the County for all services performed pursuant to <br />this Agreement. The maximum amount payable for Basic Services during the Initial <br />Term shall not exceed four-hundred-fourteen-thousand-two-hundred-fifty-two and <br />19/100 Dollars ($414,252.19 – year 1 $74,420.92 paid 10/22/2021) (See Exhibit A). <br />Payment for satisfactorily performed Basic Services shall become due and payable <br />within thirty (30) days of Provider properly invoicing County. Payment shall be subject <br />to provisions of Section 5(b). <br /> <br />b. Disputes. In the event the amount stated on an invoice is disputed by the County, the <br />County may withhold payment of all or a portion of the amount stated on an invoice <br />until the parties resolve the dispute. Should Provider fail to perform its duties under the <br />terms of this Agreement, County may, without fault or penalty, withhold any payment <br />associated with the work to be performed until such time as said work is completed. <br /> <br />c. Additional Services. County shall not be responsible for costs related to any services in <br />addition to the Basic Services performed by Provider unless County requests such <br />additional services in writing and such additional services are evidenced by a written <br />amendment to this Agreement. <br /> <br />6. Responsibilities of the County <br /> <br />a. Cooperation and Coordination. The County has designated (Jim Northrup) to act as the <br />County's representative with respect to the Project who shall have the authority to render <br />decisions within guidelines established by the County Manager or the County Board of <br />Commissioners and who shall be available during working hours as often as may be <br />reasonably required to render decisions and to furnish information. <br /> <br />DocuSign Envelope ID: F4A6FA52-A5F7-4BE8-B437-84F27FE4FB12