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DocuSign Envelope ID: E67DC299-98E1-4682-B281-3085AC9FC5B4 <br /> VERMONT SYSTEMS <br /> ANY OTHER SITUATION RESULTING IN DAMAGES file and other data,as specified in the Agreement <br /> OR MONETARY LOSS ARISING OUT OF OR and in such detail as shall properly substantiate <br /> RELATING TO THE HOSTING OR STORAGE OF claims for payment,for a minimum of one(1)year <br /> CUSTOMER DATA. If Customer chooses VS for beginning on the first day after the Agreement is <br /> hosting services,and we actually store Customer properly terminated,or for such longer period as <br /> Data on a VS-controlled system or service,then, in may be necessary for the resolution of any dispute, <br /> addition to those terms and conditions described negotiation,audit,or other inquiry involving the <br /> in our Privacy Policy, and provided Customer Agreement. <br /> remains current in its payment of Hosting Fees and <br /> otherwise compliant with the Agreement,then we $•SPLASH PAGE.We assume no duty to maintain <br /> make the following limited representations and your WebTrac splash page and make no warranties <br /> warranties with respect to our hosting services:we regarding compliance with Section 508 of the <br /> will,at all times during the Term of the Agreement: Rehabilitation Act of 1973,as amended (29 U.S.C. § <br /> (a) maintain a comprehensive data security 794d),and its implementing regulations set forth <br /> program which includes reasonable and at Title 36,Code of Federal Regulations, part 1194, <br /> appropriate technical,organizational and security the Americans with Disabilities Act,or any other <br /> measures against the destruction, loss, applicable federal or state laws or regulations <br /> relating to accessibility for persons with disabilities. <br /> unauthorized access or alteration of Customer <br /> Data (including Patron Data,as applicable)which As such, no liability shall attach where we have no <br /> measures will be no less rigorous than the duty within this contract or at common law. <br /> accepted security standards for similarly situated 9. HARDWARE.We shall have no obligation to <br /> companies in the industry;and (b) provide our provide you with the Hardware necessary to access <br /> hosting services in a good and workmanlike our Services or use our Software.Any Hardware <br /> manner;and (c)offer hosting services which,to the used must comply with our minimum system <br /> best of our knowledge,comply with applicable requirements. If we choose to provide you with <br /> local,state or federal laws.The limited Hardware, a description of such Hardware and <br /> representations and warranties described herein pricing will be described in your Order Schedule. In <br /> shall be subject to any other limitations of liability the absence of specified pricing,we may provide <br /> described by the Agreement. you with Hardware at our then-current market <br /> 7.3 Return of Customer Data. If we are providing rates. Full payment for Hardware and any related <br /> you with hosting services,then you shall have third-party software is due following delivery.The <br /> access to your Customer Data (including Patron verification process must be completed so that all <br /> Data,as applicable)for the duration of the Term, payments can be made within 30 days of delivery. <br /> subject to the terms and conditions of the Any VS-supplied Hardware will include warranties <br /> Agreement. Upon termination of the Agreement, from the manufacturer or distributor,as <br /> or where you properly cancel hosting services applicable,for a specific period.We offer no <br /> during the Term,your access to any VS-hosted warranties on Hardware. <br /> Customer Data will end immediately on the same 10. INSTALLATION;TRAINING.We will provide an <br /> day in which you cancel or terminate the initial unconfigured install of the Software as part <br /> Agreement; however, per the requirements of of the Fees you pay for Services.Subsequent <br /> NCGS Chapter 132 Public Records law, you will installations or software configuration will be <br /> have continued access to your Customer Data for subject to additional charges on a "time and <br /> the limited purpose of transferring your Customer materials" basis at our standard rates. Based upon <br /> Data to your own systems or servers. . on a mutually agreed implementation plan,we will <br /> Notwithstanding the foregoing,we reserve the provide training and setup services at our standard <br /> right to maintain a copy of any other record, book, <br /> 6 <br /> File:VS Terms of Service 04DEC2020-V01 ©RecTrac, LLC All rights reserved. <br /> Last Revision:9/29/2021 <br />