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DocuSign Envelope ID: 17405374-3F52-4EE3-A40B-COBD1 EOB0058 <br /> fi. <br /> LI _AkhL R ESPONSE TO RFQ#5328 FOR INSURANCE BROKER AND RM CONSULTING SERVICES <br /> ORANGE COUNTY,NC I SEPTEMBER 30,2021 <br /> III QUALIFICATIONS <br /> Our marketing philosophy and strategy are tailored for each client and focused on their unique needs. <br /> Once we have established the goals for the renewal with our client, we match those goals with our <br /> knowledge of the marketplace. We then look to leverage any existing relationships the client might <br /> have in the marketplace coupled with our market relationships to achieve the best results. We do <br /> understand the importance of consistency and would look to the relationships you have with your <br /> current markets. Often, there are good reasons to maintain these relationships if they are viewed as <br /> "good partners" in the past.Additionally,we will identify key markets with aggressive pricing and broad <br /> terms. <br /> Insurance Requirements in Contracts (IRIC) Training <br /> A key component to a sound risk management program that often is overlooked is contractual risk <br /> transfer. Our IRIC Manual is available electronically for all of our clients and details recommended <br /> insurance requirements for vendors working with our clients. The manual provides guidance to your <br /> staff involved in securing contracts with a variety of contractors and vendors.This manual is offered at <br /> no additional cost and Alliant is prepared to offer training presentations to the County departments <br /> involving the concepts contained in our IRIC Manual. Please feel free to review the IRIC manual on our <br /> website at the following address: http://www.alliant.com/Industry-Solutions/Public- <br /> Entity/Documents/IRIC.pdf <br /> Technology <br /> Technology that Improves our Performance and your Insurance Program Outcome <br /> Alliant's commitment to technology in our business practices is significant, and demonstrated through <br /> our recent designation as an InformationWeek Elite 700 winner.This prestigious designation recognizes <br /> the most innovative users of business technology in the United States. We offer tools that empower <br /> our clients to make sound business decisions that propel their organizations forward. While there are <br /> many Alliant technological capabilities we could highlight, we will focus on two systems that we think <br /> are most relevant to the County: <br /> AlliantConnect — This secure, easy-to-use portal enables you to easily access and manage your <br /> insurance information from any Internet connection at any time. Your customized portal provides you <br /> with a transparent view into your insurance business through easy management and access to all <br /> insurance related documents: policies, binders, invoices, proposals, and certificate issuance, etc. In <br /> addition, help with risk control is available through a comprehensive library of fact sheets,white papers, <br /> presentations, and training videos. Important dates, deadlines, and announcements are also available <br /> through the portal, along with direct access to your service team. All client data is secured to the <br /> appropriate account teams, and the database itself and all backups are stored in an encrypted format. <br /> In addition, all document changes are archived for audit history. <br /> Oasys-Net — Alliant's Oasys-Net property schedule database was developed to help our clients <br /> maintain accurate and detailed information for insurable property, and to be able to convey that <br /> information to underwriters in an easy to understand format. While the concept of maintaining an <br /> accurate "property schedule" itself is simple, we frequently find that such schedules are stale, <br /> - 21 - Affiant <br />