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<br /> 3 <br />TABLE OF CONTENTS <br />1.0 SCHEDULED ENGAGEMENT OVERVIEW .........................................................................................4 <br />PROJECT COORDINATION ................................................................................................................................ 6 <br />XENTEGRA ENGAGEMENT RESOURCE(S) ............................................................................................................ 6 <br />2.0 SCOPE ..........................................................................................................................................7 <br />SERVICES ...................................................................................................................................................... 7 <br />TASKS OUT OF SCOPE ...................................................................................................................................... 7 <br />PLACE OF PERFORMANCE ................................................................................................................................ 7 <br />3.0 CUSTOMER RESPONSIBILITIES/ASSUMPTIONS ..............................................................................8 <br />GENERAL RESPONSIBILITIES ............................................................................................................................. 8 <br />SEC SPECIFIC CUSTOMER RESPONSIBILITIES ........................................................................................................ 8 <br />GENERAL ASSUMPTIONS ................................................................................................................................. 8 <br />4.0 PRICING AND PAYMENT TERMS ....................................................................................................9 <br />PROFESSIONAL SERVICES ................................................................................................................................. 9 <br />PAYMENT TERMS & CONDITIONS ..................................................................................................................... 9 <br />EXPENSES ................................................................................................................................................... 10 <br />SERVICES PROVIDED AFTER-HOURS .................................................................................................................. 10 <br />SEC COMPLETION CRITERIA ........................................................................................................................... 10 <br />CANCELLATIONS ........................................................................................................................................... 10 <br />WARRANTY & LIMITATIONS ........................................................................................................................... 11 <br />5.0 SEC ACCEPTANCE ........................................................................................................................ 12 <br /> <br /> <br />DocuSign Envelope ID: 548DF375-CBD6-4175-BD22-791538E943D2