Orange County NC Website
19 <br /> Staff from the Orange County Housing and Community Development Department (OCHCD), <br /> Tax Department, and Finance and Administrative Services Department met over the summer to <br /> coordinate, design and begin implementing the proposed program. Staff created a draft <br /> program application (Attachment 1), a proposed plan for reviewing and approving applications <br /> and outlining each department's role in process (Attachment 2), and a proposed <br /> communications and outreach strategy to share information about the program with County <br /> residents (Attachment 3). <br /> Housing and Community Development Department staff will be primarily responsible for <br /> administering the LHA program — collecting applications and supporting documentation from <br /> applicants, and verifying program eligibility for each applicant. The Orange County Housing <br /> Helpline will play a key role in assisting county residents with completing applications and <br /> gathering documentation. The Tax Department will provide some of the eligibility verification <br /> details to Housing and Community Development Department staff during application review. <br /> Once an application is approved for assistance, Housing and Community Development <br /> Department staff will coordinate with the Finance and Administrative Services Department and <br /> Tax Department to issue a credit towards the taxpayer's property tax bill. The program has a <br /> proposed launch date of October 8, 2021. All applications must be received by 5:OOpm on <br /> December 15, 2021 to allow time for processing. <br /> Corey Root, Housing and Community Development Director, reviewed the background <br /> information for this item. She said $48,400 is 80% AMI for a single person and $69,100 for a <br /> family of four. She said the current proposal allows people to layer different types of <br /> assistance, and thus could qualify for the Jackson Center program, as well as this program <br /> through the county. She said, due to tax deadlines, the goal is to have this up and running by <br /> October 8, 2021 if approved. She said staff will have online and physical copies of applications <br /> available in multiple areas of county for easy access. She said partner agencies will be <br /> available to assist residents with completing applications, and applicants can also receive <br /> assistance by called the Housing Helpline. She said due to a conflict of interest, the Tax Office <br /> cannot receive these applications, so the Housing and Community Development Department <br /> will play that role. She said there is currently no award cap, realizing that could be an equity <br /> measure. She said staff has a robust communication plan for the program, if approved, to get <br /> information to residents who need it. <br /> Nancy Freeman, Tax Administrator, said the amount of the award would be based on <br /> the difference in the amount of county tax from 2020 to 2021, as opposed to it being based on <br /> the full tax bill. She said this program seeks to cover the county portion of tax bill, which was <br /> impacted by the revaluation. <br /> Chair Price said when she proposed this program back in June, she was thinking of <br /> ways to help homeowners regardless of age, because the goal is neighborhood preservation, in <br /> addition to keeping people in their homes. She said with criterion here of having to own the <br /> home for 10 years, the youngest anyone would probably be to benefit would be about 30 or 31. <br /> She said she is thinking about younger families, and wants to be able to protect them as well. <br /> She suggested eliminating the age requirement and moving forward with the other criterion. <br /> Commissioner Fowler asked for clarification that there is no limit to the value of the <br /> home for assistance. <br /> Corey Root said that is not currently part of the proposal. <br /> Nancy Freeman said capping the value of the home was not something staff observed <br /> in other programs while researching. <br />