2021-649-E-IT Dept-Geopliant-Software Maintenance

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00631494-4 GEOPLIANT LLC LICENSE AND ADDITIONAL SERVICE TERMS 1. DEFINITIONS a) “Account” refers to the Service plans and features selected by You at the time of enrollment and accepted by Us, as such plans and features may change by mutual consent of the parties. b) “Erase” and “Erasure” refer to the destruction of data so that no copy of the data remains or can be accessed or restored in any way. c) “Licensed Software” is the cloud-based, Geopliant-hosted software, accessible from the Website by Customer for access and use only in accordance with this Agreement. d) “Materials” refers to written and graphical content provided by or through the Service, including, without limitation, text, photographs, illustrations, and designs, whether provided by Us, another customer of the Service, or any other third party. e) “Project Data” refers to data in electronic form collected through the Services from Your customers or other third parties, or collected or accessible directly from You. f) “Service” refers to Our Crisis Track service. The Service includes such features as are set forth in the quotation provided by Geopliant, LLC, attached as Exhibit A to this Agreement (the “Quote”). g) “Territory” shall be as defined in the Quote. h) “User” refers to a person accessing the Service on your behalf including, without limitation, any employee, sub-jurisdiction employee, or volunteer assigned by You to use the Service. i) "We," "Us," "Our," or “Geopliant” refers to Geopliant, LLC. j) “Website” refers to the content located at www.crisistrack.com k) "You," "Your," or “Customer” means the legal entity identified above. l) “Your Data” refers to data in electronic form uploaded by You, or input or collected through the Service by or from You. m) “User Guide” refers to the content located at https://help.crisistrack.com/article/54-disaster- management-sop as of October 31, 2021. 2. LICENSE GRANT. Geopliant hereby grants to the Customer a non-exclusive, non-transferable, limited license to use the Licensed Software in the Territory during the Term solely in accordance with the terms and conditions of this Agreement. In the event a specific organization, department, or party is identified in the Quote, the license granted pursuant to this paragraph will be strictly limited to the organization, department, or party identified in the Quote and its Users. 3. SCOPE OF USE a) Access. The Customer shall be permitted to access and use the Licensed Software for an unlimited number of Users. Users may remotely access and use the Licensed Software from any desktop computer. The Licensed Software may also be accessed through installation and use of Geopliant’s mobile application, which is subject to additional terms of service. The Customer will designate an individual on the Quote as the “Administrative Point of Contact” to serve as the principal point of contact and liaison between the Customer and Geopliant regarding the Licensed Software and all account activity throughout the Term. Geopliant will provide the Administrative Point of Contact with all necessary usernames and account access to make use of the Licensed Software hereunder, and will communicate directly with the Administrative Point of Contact regarding the Licensed Software and the terms of this Agreement. The Administrative Point of Contact will be responsible for all actions of the Users authorized by the Administrative Point of Contact in connection with the License Software. b) Permitted Use. The Customer shall use the Licensed Software and Services solely for the purpose of hosting data and in order to conduct damage assessments, disaster recovery management, and Search and Rescue operations management, as provided for in the applicable tier of functionality set forth on the Quote (the “Permitted Use”), except as otherwise expressly provided in this Agreement. Geopliant may DocuSign Envelope ID: BCAD9684-D4B1-4CB7-B62B-37ABD69FAA8C