Orange County NC Website
Browse       Search
targeyservice population antl fonvartl them to the Department of Human RigMS antl <br />Relations (HRR) to compile and forwaN fo the County Manager. <br />4. SYafl Training. All employees expec[etl to implement the language assistance initiatives set <br />cut in this Plan shoultl be kncwletlgeable about (1j Ne nature antl snipe of language <br />assisrance services and resources available through Neir department, antl (2) the prccetlures <br />through which they may access those services to assist in the discharge of their respective <br />tluties. Each Deparment subject to this Plen will develop a plan antl a timetable for the <br />implementation of following adicns with respell to sfaR training: <br />1. Employees whose routine duties include interactions wRh the public will be <br />provided with written information on the scope and nature of available or planned <br />language assistance services and the specifc prccetlures Nrough which such <br />services can be accessed at the employee's work location. <br />2. Each department (oq as appropdate, sub-unit) will develop antl inwrpcmte into <br />new employee orientation end/cr training programs a module on Ne nature and <br />scope of language assistance services antl [he specific prccetlures through wM1ich <br />each employee can awzss those services. <br />5. Ou(nsach. LEP individuals in neetl of language assistance services shoultl have <br />reasonable notice cf the availability of such serviws. Each department with slgnlficeM <br />LEP wntacts ahcultl untlertake appropriate written and cal outreach efforts tlesigned to <br />alert LEP communities antl individuals as to [he nature, swpe, and availability of the <br />language assistance services set out in Nis Plan. In the area of outreach, each <br />component subject to this Plan will take the following actions. <br />• Where tlocuments are available in languages other than English, the English version will <br />Include a notice of such availability translatatl into every language in which the tlocument <br />is available. <br />• Where tlocuments are available for viewing or downloatling fhroughacemponent web <br />page in languages other than English, a tag intlicating such availability in each of the <br />languages will be'mclutletl on each web page. <br />• To the maximum extentpossible, Departments will strive to inform stakeholder <br />organizations regarding the nature and scope of available language assistance services <br />through appropdate oral and written means. <br />6. Mondaring. Language assistance plans shoultl be pericdiwlly reassessed tc ensure Nat the <br />snipe and nature cf language assistance services providetl under the plan reflect uptlatetl <br />'information on relevant LEP populations, their language assistance neetls, and the <br />Departments expectance under the plan. Over Ne next twelve months, each Department <br />sublect fo this Plan will take the following actions to monitor [he effectiveness of its language <br />assistance initiatives and assess the possible need for enhancements or modifications to Nose <br />indietivaa_ <br />1. By the end of thethiN quarter of Nefiscal year, each Department will atlvise HRR On the <br />approaches to be usetl to assess Department activities under [his Plan. <br />2. By the end of the fiscal year, each Department will submhto HRR the results of its <br />assessment of its actvitles under this Plan, together with any proposed motlificatlons m <br />this Plan. Each subsequent yeeq the Department will repod the results of its <br />