Agenda - 12-11-2001-9d - Laserfiche WebLink

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• Written Materials. Each Department shall ensure the translation of "vital" wrMen metetlals Into the language of regulatly encounteretl LEP groups eligible to be servetl or to be aRected by the Department's pmg2ma `Vital" indutles but is not limhetl to: written notices of rights, tlenial, loss, or decreases in benefits antl services; notices of disciplinary ac?ion; .consent antl complain[' forme; .intake forma; application for participation in department' progrem or activity; antl notices atlvising LEP persons of free language assistance. The lens Yital" tlepanda upon the importance of the pmgrem, service, information or encounter involvetl. Large documents may have bath vital antl non-vital information. Written translation of only vitakinformafion is.. requiretl. An appropriate "role of thumb" In tle[ermining vital Infoimb0on to a tlddument that requires translation is: o A Department shoultl provide written trenslation of vital documents Yor each eligible LEP language group the[ dohstl[utes 5% or 1,000, whichever is ]ass; of the ;peispns el gable te.. be servetl 'br likely to be aRected orencouriteretl. Tradslatlon of other ddcdmenis ran be pmvitletl orally; a If. thereare fewer than 50 pereona id's language group Ne[ readhesthe 5% tiiggeq'ihea tlepatlments tlonot haveto tianalate vital meterlels but shoultl provide written-notice in the primary language of the LEP languagegroup of their right tb receive dgmpe[errt oral translation, oithe wrilfan materials, free of cost, Please note::This applies ohlylp the written trehslatiori d(iriformation in vital tlecuments. ElecVOnic lnhnnafion. Unless already in place, each Depadmentihat maintainsaweb page accessible to members of [he general public should include information on the availability of language assistance mmugh or by [he Department Where documents in languages other than English are placatl on or accessible through the web page, information on their avallablllty shoultl be inclutletl in the appropriate languages on the web home page or other initial point of access. ' Signage. Where Signage within a publidy-accessible building maintained or administeretl by a Department is pmvitletl in English, it will also be provided, a[ a minimum and as soon as reasonably practical, in [he ttvo most common non- English languages spoken in the Gcunty where, basetl on available data, more than 25%ofthe people whhin that language group speak English less than well` Signage in fewer languages is wartantetl where currant demographic data establishes that the population potentially servetl by [he Department or facility does not include more than one language minority group tha[satismes the 25% stantlaN. Each Department willdevelop a Signage implementation timetable including, where appropriate, reasonable Eelays necessitated by the lack of current tlata on LEP populations. (Signage in crkldal service areas e.g. DSS, Health, Register of Deetls, aro ongoing pursuant to June 5, 2001 BOard diredion.)_ 3. Department-Specific Language Assistance Indlefives. In adtli[ion to the uniform language initiatives applicable fo the department engaging in programs and activities warrenting language assistance measures, depadmenta will implement atltlitional language assistance measures warranted by their particular programs, activities, andlor °'AVailable tlata' Indudea but is not nmitctl to language antl dempgrapniC Census Inlormeaon pertaining to Orange county.