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DocuSign Envelope ID:B6D35DB5-OB41-46CD-95BD-776CC3B7F4F8 <br /> Dude Software for Smarter Operations <br /> Solutions <br /> Proposal terms <br /> • Proposal has been prepared for Orange County("Subscriber") <br /> • Proposal expires in sixty(60)days <br /> Order Form terms <br /> • This Order Form and its Services are governed by the terms of the Dude Solutions, Inc. Master <br /> Subscription Agreement found at https://www.dudesoluteons.com/terms <br /> (https://www.dudesolutions.com/terms)("Terms"), unless Subscriber has a separate written agreement <br /> executed by Dude Solutions, Inc.("DSI")for the Services, in which case the separate written agreement <br /> will govern.Acceptance is expressly limited to these Terms. Any additional or different terms proposed <br /> by Subscriber(including,without limitation,any terms contained in any Subscriber purchase order)are <br /> objected to and rejected and will be deemed a material alteration hereof. <br /> • The Effective Date of the Agreement between Subscriber and DSI is the date Subscriber accepts this <br /> Order Form. <br /> • During the Term, DSI shall,as part of Subscriber's Subscription Fees, provide telephone and email <br /> support("Support Services")during the hours of 8:00 AM and 6:00 PM EST, Monday through Friday, <br /> excluding New Year's Day, Memorial Day, Independence Day, Labor Day,Thanksgiving Day, day after <br /> Thanksgiving,Christmas Eve and Christmas Day("Business Hours"),except Community Development <br /> Services,where Business Hours means 5:00 AM-5:00 PM PST. <br /> • Acceptance of this Order Form on behalf of a company or legal entity represents that you have authority <br /> to bind such entity and its affiliates to the order,terms and conditions herein. If you do not have such <br /> authority,or you do not agree with the Terms set forth herein,you must not accept this Order Form and <br /> may not use the Service. <br /> Additional information <br /> • Prices shown above do not include any taxes that may apply.Any such taxes are the responsibility of <br /> Subscriber.This is not an invoice. For customers based in the United States,any applicable taxes will be <br /> determined based on the laws and regulations of the taxing authority(ies)governing the"Ship To" <br /> location provided by Subscriber.Tax exemption certifications can be sent to <br /> accountsreceivable(@dudesolutions.com (mailto:accountsreceivable(@dudesolutions.com). <br /> • Billing frequency other than annual is subject to additional processing fees. <br /> • Please reference Q-264914 on any applicable purchase order and email to <br /> accountsreceivable(@dudesolutions.com (mailto:accountsreceivablepdudesolutions.com) <br /> • Dude Solutions, Inc. maintains the necessary liability coverage for its products and professional services. <br /> Proof of insurance can be provided upon request. <br /> dudesolutions.com 11000 Regency Pkwy#400 / Cary,NC 27518 <br /> 4 <br />