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DSI has made the following general assumptions in this SOW to derive the estimated cost for this project. It is <br />the responsibility of Client to validate these assumptions, which include Client responsibilities before signing <br />the Acceptance. Deviations from these assumptions may impact DSI's ability to successfully complete the <br />project. Any changes in scope, schedule, or costs will be documented by the Project Coordinator, whether there <br />is a cost impact or not. <br />•DSI and Consultant are not responsible for delays caused by missing data or other configuration <br />information that is required to be available prior to the consulting service. Having the requested data <br />and configuration information available prior to the consulting service may minimize delays so progress <br />can be made quickly. <br />•Client shall use best efforts to Identify of all project-related key information to allow the project <br />schedules to begin on time. Any changes to key information after Project kickoff may require a Change <br />Controls. <br />•Parties agree to provide timely responses to task-related emails or phone calls to enable on-time <br />completion of all assignments. <br />•At least 24-hour notice cancellation shall be given by the Parties if required members for any scheduled <br />meeting cannot attend. This shall allow sufficient time to cancel/re-schedule the meeting as soon as <br />possible to keep the project on schedule. <br />•Prerequisite data gathering, which may relate to an orientation call or requirements gathering meeting, <br />must be completed prior to the scheduled meeting. A productive meeting requires that the data <br />gathering be complete in advance of the meeting. <br />Change Controls <br />Parties may agree to modify the Services through a written change order specifically referencing this this <br />applicable Statement of Work. Such change order will become part of the applicable Statement of Work when <br />executed by both Parties, and the services described therein will become part of the Services. <br />You may request that DSI add services not in the Specifications by submitting a written proposed change order <br />to DSI, in the form attached hereto as Attachment A (Change Order Form). Such change order will become part <br />of the applicable Statement of Work when executed by both Parties, and the services described therein will <br />become part of the Services. <br />Excluded from Services <br />For the avoidance of doubt, the following services are not included: <br />•Unless otherwise included in the Consulting service, evaluation of your current practices, policies, <br />procedures, or personnel for the purposes of performance or other improvements. <br />•Troubleshooting any issues related to your IT infrastructure, including computer software not provided <br />by Dude Solutions and/or GIS or other systems. <br />•Migration of data from other systems or locations, unless specified on the Order Form. <br />21 <br />DocuSign Envelope ID: 4D9EE5C9-1C7C-4BC0-8831-A9615B43A0B9