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CE Rental Agreement Terms and Conditions <br /> <br />1. Customer definition: “Customer” shall mean the named customer on the agreement, their agent(s), representative(s) <br />or employee(s). <br />2. Acknowledgement and acceptance: Customer acknowledges the CE Rental Agreement is subject to the terms and <br />conditions available on request at our sales office at 4300 Craftsman Drive, Raleigh, NC 27609. Acceptance and use of <br />rental items is acceptance of the terms and conditions herein. <br />3. Purpose and time of rental: CE Rental rents to the customer identified on the rental agreement the personal property <br />described therein for the purpose, event, or the period specified. Time is the essence of the rental agreement. The <br />customer’s right to possession begins and ends on dates specified on the rental agreement. If Rental Items are being <br />delivered, the rental period begins on the date of delivery and end on the date that CE Rental picks up the items. If Rental <br />Items are will called by the Client, the rental period begins on the date of Client pick up and ends on the date of return as <br />stated on the contract. Any extension of the time of the agreement must be agreed upon by CE Rental. Retention of <br />Rental Items after the specified return date is a material breach of the rental agreement and may be subject to increased <br />pricing. <br />4. Inspection, acceptance and possession: Customer is responsible to verify the receipt and acceptability of all rental <br />items provided and the immediate notification of CE Rental at 919-833-9743 of any defective Rental Items, missing Rental <br />Items, or quantity discrepancy. All Rental Items shall be the sole responsibility of the customer during their possession. <br />5. Rental possession and return: All rental items, accessories, carts, racks, crates, bins, bags, tubs, tanks, and <br />containers are to be secured while in customer possession and returned to CE Rental or made available for CE Rental <br />pickup within the time frame of the rental agreement. <br />6. Unused rental items refunds: No refund of rental charges will be given for unused rental items. <br />7.Safe and proper use: Customer is responsible for the safe and proper use of rental items and transport <br />devices/containers as well as their care and protection from rain, fire, damage, unauthorized use, misuse, theft, or <br />mishandling. Customer shall discontinue use of any and all rental items that become unsafe or in disrepair during use and <br />immediately notify CE Rental of such action if CE Rental assistance is required. Customer shall hold CE Rental harmless <br />from any claim or liability whatsoever resulting from or rising out of such action(s). <br />8. Lost, stolen or damaged items: All Rental Items must be kept secure and protected from water damage (e.g., rain, <br />flood, or irrigation systems) before, during and after the event. Additional charges shall be made for the full replacement or <br />repair of lost, stolen, vandalized, or damaged rental items, containers and transport devices. All returned product is <br />subject to CE Rental inspection for damage and replacement fees, excepting normal wear. <br />9. Payment: Payment of rental agreement is due (3) business days prior to customer will call or delivery unless an On <br />Account agreement is in place. On Account payment must be paid in full in accordance to the agreed upon terms of the <br />Account. Additional charges for loss or damage assessed on return of Rental Items shall be Clients responsibility if not <br />covered by or exceeds damage waiver. Future rental agreements may be restricted or denied until accounts are paid to <br />current status. All returned checks shall incur an additional $35 processing fee. <br />10. Rental Item Cancellation: Except for a cancellation for a default by CE Rental, upon any cancellation of an accepted <br />Complete Order or Contract Line Item, Client shall be responsible for the cancellation fees specified in the Order. If no <br />additional cancellation fees are specified in the order, the following cancellation fees shall apply: Contracted orders and <br />their items cancelled at any time prior to delivery forfeit the 50% non-refundable deposit and will be assessed an <br />additional cancellation fee should the current Reservation value exceed the initial deposit amount. On Account customers <br />will be assessed a 50% cancellation fee on the total Reservation amount. A 100% restocking charge will apply to any <br />rental item removed 48 business hours prior to the scheduled delivery date. Orders cancelled 48 business hours or less <br />prior to delivery date or customer pick-up are subject to 100% late cancellation fee. Any special order or custom items will <br />be a 100% cancellation fee once the items are purchased, built, or retained for the order. Tent cancellation policies are <br />located in section 15 of this agreement. Cancellation fees cannot be applied to other rental items or future rental orders. <br />11. Damage Waiver: A damage waiver fee covers charges for incidental losses such as a few missing items or repairable <br />damage on Rental Items. The damage waiver is not insurance and only applies to Rental Items. Gross damage, misuse, <br />theft, vandalism, negligence or large losses are not covered by damage waiver. Rental Items are subject to full <br />replacement cost as well as any associated freight fees. <br />12. Access: If CE Rental is delivering or installing Rental items, Client shall be responsible to (a) provide or obtain access <br />to the Event location and areas required for CE Rental to unload, stage, and install the Rental Items; (b) endure all Rental <br />Items will fit into the venue, including doors, elevators, and stairwells; (c) coordinate the work of CE Rental with the work <br />of others to avoid undue delay in CE Rental’s ability to perform Services and install and remove the Rental items in a <br />timely and efficient manner; (d) ensure a safe, clear path of ingress and egress and if applicable, installation of the Rental <br />items; and (e) unless installation or “set up” in included in the order, fold and stack the Rental Items, rinse and re-rack all <br />dishes and glassware, place all flatware into containers provided on delivery, remove all food and/or liquid from catering <br />and cooking equipment, place all linens/napkins into bins/bags provided and return all Rental Items to the original delivery <br />location for CE Rental to pick-up. <br />13. Client Contracts: Any contract requirements imposed by Client or any venue must be provided for CE Rental’s <br />review and approval no less than fourteen (14) business days in advance of the delivery/install date. It is the Client’s <br />DocuSign Envelope ID: A15BDD79-2858-432E-9D2C-300536B8339A