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Spectrum Enterprise v.180530 CONFIDENTIAL Page 26 of 26 <br />©2016-18 Charter Communications. All Rights Reserved. <br />Attachment F <br />Managed WiFi Service (“Managed WiFi Service”) <br />Managed WiFi Service:If Customer elects to receive Managed WiFi Service, Spectrum will provide a managed WiFi solution with wireless <br />access points (“WAPs”) deployed at the designated Service Location to enable designated users of the Customer’s choice to wirelessly <br />access the Internet as more specifically set forth in a Service Order. Managed WiFi Service, or certain features, may not be available in all <br />service areas and may change from time to time, in Spectrum’s sole discretion. <br />Customer’s use of the Managed WiFi Service is subject to the following additional terms and conditions: <br />1. WiFi Equipment. Spectrum will, and Customer grants Spectrum permission to, attach, install, maintain, operate and upgrade WiFi- <br />related equipment, cables and devices on and within Customer’s premises at the Service Location(s) identified in the applicable <br />Service Order. <br />2. Internet Access. Spectrum may provide Managed WiFi Service to locations that use a centralized Internet access configuration <br />where Spectrum will not be the primary Internet access provider if Customer purchases an Internet access Service for the sole <br />purpose of providing Spectrum Enterprise out of bandwidth management (“OOB”). This OOB service would only provide connectivity <br />to the Managed WiFi Service equipment (switches and controllers). <br />3. Connectivity to Local Area Networks. Configuration of the Managed WiFi Service will be as agreed in the WiFi questionnaire <br />completed by the Parties. Managed WiFi Service may provide a separate SSID for employee Internet access if specified on the <br />WiFi questionnaire. A second WLAN will be created on the wireless network with its own VLAN assigned. The aggregation switch <br />will be configured to hand off an Ethernet Service port to Customer. In this scenario, network functions (DHCP and NAT, for <br />example) may be handled by Customer’s LAN. Customer will need to train and engage Customer’s staff for all ongoing support <br />issues. The Managed WiFi Service does not include support for connectivity to any device (printers, laptops, computers, routers, <br />etc.). <br />4. Security Limitations. This Service does not include features such as: locked down access for the WAPs, single user name and <br />logins for each WAP, logging, content filtering or intrusion detection systems. All Spectrum-authorized personnel and vendors will <br />have access to log into the WAP devices on site. Spectrum is not responsible for security breaches that occur related to any SSIDs. <br />Spectrum does not monitor the traffic on any SSIDs and Customer has the sole responsibility and obligation to monitor any traffic <br />transmitted through use of the Managed WiFi Service to protect Customer’s and any user data. Spectrum can provide a non- <br />broadcast SSID if specified on the WiFi questionnaire. <br /> <br />33 <br />DocuSign Envelope ID: 7298C647-357F-4210-9C30-5CB0E645E4A1DocuSign Envelope ID: 1FAA0AF4-3445-4898-A26A-1F70B9FC5DD8