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1. Program and Measure Installation: <br />Lime Energy Services Co. (the “Company”) will install, in a good and workmanlike manner, <br />the measures described in the Scope of Work, (the “Measures”). The Company shall use <br />commercially reasonable efforts to install the Measures within thirty (30) days of the <br />participating customer (the “Participating Customer”) signing this Small Business Energy <br />Saver Program Participation Agreement (this “Agreement”). The Company shall furnish all <br />preliminary audit requirements, labor, equipment, materials and such other items <br />reasonably required for the installation of the Measures (collectively, the “Work”) unless <br />noted as an exception on Proposed Scope of Work. The Work to be provided under the <br />Small Business Energy Saver Program (the “Program”) is limited to work directly associated <br />with the evaluation and installation of Measures and shall in no way include work by the <br />Company in connection with the correction of any existing safety issues or building code <br />violations, whether apparent or hidden, nor shall Company or the Installation Contractor be <br />obligated to identify or notify Participating Customer of any such safety issues or building <br />code violations. An independent contractor (the “Installation Contractor”) shall be hired by <br />the Company to install the Measures at Participating Customer’s property (the “Premises”). <br />The Installation Contractor shall permanently disable (make them unfit for reuse) all lamps <br />replaced pursuant to this Participation Agreement. The disposal of any lighting equipment <br />which is removed as a part of the Work will be the responsibility of the Company. When <br />undertaking the installation, the Installation Contractor or the Company, at their sole <br />discretion, may choose not to make the installation of the Measures for reasons related to <br />safety, health concerns, code violations, discovery of unforeseen conditions, the presence <br />of asbestos or other reasons that may result in higher than anticipated installation costs. <br />Notwithstanding anything to the contrary herein, the Company reserves the right to amend <br />or rescind and terminate the offer set forth in this Agreement at any time, including after the <br />execution of this Agreement, if in the Company’s sole discretion, the cost, timing or <br />availability of products or services regarding this Agreement changes or if there are <br />changes materially that require Measures that are not approved for the Program incentives. <br />The Company shall provide the Participating Customer notice of such amendment or <br />rescission and termination by email, in person, or by phone. All Work shall be performed <br />during normal business hours, Monday through Friday unless the Participating Customer, <br />Company and Installation Contractor agree otherwise. In this case the Company shall not <br />be entitled to any additional compensation for Work performed outside of such normal <br />business hours unless agreed to in writing between the Company and Participating <br />Customer. The Company shall use commercially reasonable efforts to make timely delivery <br />and installation of equipment. In no event will the Company be responsible for lost or <br />reduced savings or financial incentives due to delays in completion of the Work. In the <br />event that the Work spans multiple days, the Installation Contractor may store equipment <br />and materials at the Participating Customer’s facility. Title to equipment and material shall <br />remain with the Company until it is fully paid for by Participating Customer. Risk of loss for <br />equipment and material shall pass to Participating Customer at the time equipment and/or <br />material is delivered to the Premises. Customer shall provide Company and Installation <br />Contractor with reasonable access to all necessary areas of the Premises during agreed <br />upon days and hours. <br />The Company or Installation Contractor may discover a condition at the premises that <br />prohibits installation of certain Measures, a condition that requires installation of additional <br />measures, and/or a condition that requires different quantities of certain Measures. These <br />additional Measures may include Measures that were omitted from the original Proposed <br />Scope of Work due to certain conditions including but not limited to missed rooms, <br />miscounts, code violations, or other unforeseen omissions, collectively to be known as "the <br />Amended Measures." In the event that the Company or Implementation Contractor <br />discovers a condition the requires Amended Measures, the participating Customer hereby <br />consents to allow Company to install or cause to be installed (through the Installation <br />Contractor) such Amended Measures without further notice to or authorization from <br />Participating Customer, provided that the installation of the Amended Measures does not <br />increase the Customer Price by more than ten percent (10%). Following the installation of <br />any Amended Measures, the Company shall provide the Participating Customer with a <br />Revised Scope of Work that lists the Amended Measures and their corresponding energy <br />savings metrics. In the case of a Measure that was not installed due to a condition on or at <br />the Premises, the Revised Scope of Work shall note that such Measure was not installed. In <br />the event that the installation of any Amended Measures will increase the Customer Price <br />by more than ten percent (10%), then Company shall notify the Participating Customer and <br />shall obtain written approval from the Participating Customer before proceeding with or <br />directing any installation of the Amended Measure(s). <br />If the actual cost at completion of the installation is less than the estimated cost, or if the <br />Company chooses not to install Measures in accordance with this agreement, the Company <br />shall adjust the Participating Customer’s contribution and the final invoice accordingly. If the <br />Participating Customer has selected aPayment Plan or Extended Payment Option, the <br />customer’s monthly payment shall be adjusted to reflect any applicable decrease in the total <br />amount due from Participating Customer. <br />Dimmer Disclosure: LED’s proposed for installation on lighting circuits with <br />existing dimmers, as detailed in the scope of work under this contract, may <br />require the installation of an LED-compatible dimmer(s). Lime Energy does not <br />guarantee operation of LED’s on lighting circuits currently operated by existing <br />dimmer(s), nor their compatibility with newly installed dimmer(s), and is not <br />responsible for any costs incurred by dimmer replacement(s) or installation <br />thereof. <br />Construction or Product Warranty Questions <br />For participating SBES customers, please call 1.855.232.1042 or visit <br />www.sbeswarranty.com for any construction questions and/or warranty related <br />issues. <br />3. Confidentiality: <br />Without limiting the generality or specificity of any other provision of this Participation <br />Agreement or any other agreement between Participating Customer and Company, <br />Company and any subcontractor of Company’s agrees to comply with all applicable <br />laws, rules and regulations regarding the use, disclosure, protection and safeguarding <br />of personally identifiable information (“PII”) that Company creates or receives from or <br />on behalf of Duke Energy Carolinas, LLC (Duke Energy) relating to the Work. <br />Company shall only use PII for the purpose of providing the Work and will not use or <br />disclose PII for any other purpose, including Company’s own purposes. <br />Except to the extent necessary to provide the Work, Company shall not use PII to <br />create any de-identified or aggregated data without prior written consent of the <br />Participating Customer. Company shall comply with and conform to recognized <br />common body of knowledge standards and best practices regarding information <br />security relating to sensitive data such as PII. Company will use and disclose only the <br />minimum necessary amount of PII to accomplish the intended purpose of the Work. <br />Company will employ administrative, physical, and technical safeguards to prevent the <br />unauthorized use, insecure disclosure, compromise, or loss of PII. Upon completion of <br />the Work, Company shall return or destroy all PII, keep no copies of PII, and certify in <br />writing to the Participating Customer that such return or destruction is complete. <br />Company will immediately report to Participating Customer any suspected or actual <br />security incident involving any systems containing PII and any use, disclosure, <br />compromise, or loss of PII not authorized under this Participation Agreement. <br />Company will fully cooperate with Participating Customer in response to any such <br />incident. Company will report to Participating Customer and fully cooperate with <br />Participating Customer in responding to any complaints or questions regarding <br />Company’s or Duke Energy's privacy practices regarding PII. Company shall comply <br />with all privacy and security policies relating to PII of Duke Energy that Duke Energy <br />provides to Company. Company agrees to defend, indemnify and hold harmless Duke <br />Energy and Participating Customer and their respective parent, officers, directors, <br />agents, affiliates, distributors, franchisees and employees against any loss, <br />proceeding, lawsuit, claim, demand, damage, expense, or cost, including reasonable <br />attorneys’ fees (including allocated costs for in house legal services) (“Liabilities”) <br />arising out of any act or omission related to or a failure of Company to comply with the <br />terms of this section of the Participation Agreement. In the event of any conflict <br />between the indemnification provision in this section and any other indemnification <br />provision(s) in the Participation Agreement, the indemnity provision more specific to <br />the Liabilities shall apply. <br />a Workmanship Warranty – The Company shall warranty all workmanship for a <br />period of one (1) year from the completion date of the Work. Participating <br />Customer’s sole remedy with respect to such warranty shall be Company’s <br />repair of any defective installation. <br />b.Material Warranty - For all material defects the Company will pass through the <br />material warranty periods provided by the manufacturer or distributor of any <br />material or equipment installed by Company at the Premises as part of the <br />Work. The Company will act on the Participating Customer’s behalf to get <br />replacement product or credit for any material or equipment that fails within the <br />warranty period. Manufacturer warranty periods for eligible equipment from the <br />date of installation are as follows: Lamps – 1 year; LED Exit Signs –10 years; <br />Ballasts – 5 years; Fixtures – 1 year; Occupancy Sensors – 5 years; LED lamps <br />– 5 years; LED fixtures – 5 to 10 years (depending on type/manufacturer); LED <br />wall packs – 5 to 10 years (depending on type/manufacturer); LED Screw-ins – <br />5 years <br />c.Energy Savings Disclaimer - Neither Duke Energy nor the Company <br />guarantees that the installed Measures will save any level of energy or result in <br />the reduction in Customer’s electric utility bill. For lighting improvements, <br />estimated kilowatt hour energy savings displayed in this Agreement are <br />calculated according to the wattage saved per line in the Proposed Scope of <br />Work multiplied by the annual hours of use per line that were indicated at the <br />time of the energy assessment. <br />The Company makes no other warranties, whether express or implied, with respect to <br />the Work, including without limitation, all warranties with respect to merchantability <br />and fitness for a particular purpose. <br />2. Warranty and Disclaimers: <br />The Company shall provide the following warranties against all defects in material or <br />workmanship, unless caused by the action or inaction of the Participating Customer, its <br />agents, subcontractors, vendors or such other party under the control of the Participating <br />Customer: <br />Initial: <br /> [[SertifiInitial_1]] <br />Participation Agreement <br /> Proposal Provided By:DEC00044506.50 Page 8 <br />DocuSign Envelope ID: 69370BFA-5538-4B9E-BA17-E7F5AC496936