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Page 1 of 3 <br />Revised: October 16, 2020 <br /> <br /> <br /> <br /> <br />PLM Equipment Services <br />212 Powell Dr., Unit 122 <br />Raleigh, NC 27606 <br />919-233-2231 <br />Fax 919-233-3480 <br />www.emsarncva.com <br /> <br />STRETCHER / STAIRCHAIR / POWERLOAD / PERFORMANCE LOAD <br /> MAINTENANCE AGREEMENT <br />This agreement is by and between PLM Equipment Services, Inc d.b.a. Emsar (hereinafter <br />referred to as the "Company") and the "Customer" whose name and location of principal offices <br />are listed on Page 3 of this agreement. <br /> <br />1. Maintenance Coverage <br />The Company agrees to provide comprehensive preventive maintenance and repair <br />services on the equipment of the Customer. This equipment is not limited to FDA <br />Controlled Class II Medical Devices. The equipment can be Stryker EMS, and others. <br /> <br />2. Preventive Maintenance Service <br />2.1 Definition <br />Preventive Maintenance shall consist of those routine maintenance services which <br />are intended to keep the Equipment in proper operating condition in accordance <br />with the original approved manufacturer's recommendations. <br />2.2 Frequency <br />A scheduled preventive maintenance inspection shall be performed on each <br />stretcher, Power Load, Performance Load, and stair chair two (2) times per year. <br />2.3 Scope <br />During the inspection, the equipment will be hand washed, disinfected, lubricated <br />and inspected for damage or wear. Cleaning is limited to no more than 20 minutes <br />per unit. <br />2.4 Additional Repairs <br />If damage or wear is detected during the preventive maintenance inspection, it will <br />be noted on the Equipment Report and brought to the attention of the Customer. <br />Fastener rails are inspected and adjusted at no additional charge. New fastener <br />rails are available for installation at the time of service. Repairs to the fastener rail <br />system will be billed as additional labor and parts. Note: Repair service for the <br />stretchers and stair chairs includes parts and labor with exceptions noted in <br />Addendum 1. <br />2.5 Documentation <br />An Equipment Report shall be completed by the technician on each piece of <br />equipment serviced. This report shall document the Customer, serial number, <br />date, location of service, and identity of the service technician. It shall also specify <br />which parts were replaced or repaired. Repairs and evaluation are made in <br />accordance with proprietary and copyrighted Stryker technical manuals. <br />2.6 Lubrication <br />Stryker equipment is lubricated with factory approved lubricants. <br />2.7 Hardware <br />Only new genuine Stryker Parts are used in repairs. No used, modified or <br />homemade parts will be installed. All new original parts will have met FDA <br />approved testing standards. This practice will insure your equipment is not <br />modified. Your equipment will be treated as if there is an FDA Enforcement Group <br />on site. <br /> <br />and Attachment A. <br />DocuSign Envelope ID: DEAC3767-0BA7-46CE-90A8-8653E11910A6