Browse
Search
2020-589-E Transportation-Delerrok Inc fare box media
OrangeCountyNC
>
Board of County Commissioners
>
Contracts and Agreements
>
General Contracts and Agreements
>
2020's
>
2020
>
2020-589-E Transportation-Delerrok Inc fare box media
Metadata
Thumbnails
Annotations
Entry Properties
Last modified
8/30/2021 1:10:55 PM
Creation date
8/30/2021 1:10:21 PM
Metadata
Fields
Template:
BOCC
There are no annotations on this page.
Document management portal powered by Laserfiche WebLink 9 © 1998-2015
Laserfiche.
All rights reserved.
/
40
PDF
Print
Pages to print
Enter page numbers and/or page ranges separated by commas. For example, 1,3,5-12.
After downloading, print the document using a PDF reader (e.g. Adobe Reader).
View images
View plain text
Delerrok Confidential Page 12 of 21 <br />iii. Transactional Reporting. The TouchPass Hosted Services shall provide <br />AGENCY with comprehensive transactional data in an open, granular format. <br />Data provision shall occur in a web-based reporting application that provides <br />viewing of real-time transactional data or by other methods, such as daily batch <br />exports. Transactional records shall include the following fields: <br />A. Date/Timestamp <br />B. LAT/LON Coordinates <br />C. Route Number and Name <br />D. Transaction Type <br />iv. Financial Reporting. <br />A. Revenue. All funds paid by passengers for Fare Products shall be paid <br />directly to AGENCY’s bank account. AGENCY shall be entitled to <br />retain “breakage”, defined as payments for Fare Products purchased but <br />not used. <br />B. Financial Reporting. Delerrok must provide AGENCY a sales summary <br />report that will: <br />a. Show the amount and type of Fare Products purchased and the <br />total value of those Fare Products; <br />b. Distinguish between purchases via those made via the Merchant <br />Portal and those made via the Passenger Portal. <br />3. TouchPass Hosted Services Requirements. <br />a. General Requirements. The TouchPass Hosted Services shall: <br />i. Enable purchase by passengers of the AGENCY provided fare products listed in <br />Section 3.a.v. of this Exhibit B (“Fare Products”) via internet-connected devices <br />and use of electronic fare media (“Fare Media”) provided by AGENCY or others, <br />to validate those Fare Products on AGENCY buses. <br />ii. Support secure web portals that allow passengers to purchase Fare Products via <br />an online website using bankcards (“Passenger Portal”) and allow AGENCY and <br />its authorized agents to sell Fare Products to passengers at physical locations <br />(“Merchant Portal”). These portals shall be hosted by Delerrok. <br />iii. By the Launch Date, support a mobile application, to be made available for <br />passenger download by Delerrok, that will enable passengers to use compatible <br />mobile devices to purchase and use Fare Products (“Mobile App”). At a <br />minimum, the Mobile App will remain supported on the three most recent <br />versions of the iOS and Android mobile operating systems in use at any point <br />during the term of the Agreement. <br />iv. Process electronic fare media, including contactless smart cards that are provided <br />to customers by AGENCY, which smart cards shall comply with the TouchPass <br />Card and Graphics Specifications and encoded using the TouchPass Hosted <br />Services (“TouchPass Cards”), the Mobile App and TouchPass Hosted System <br />generated QR codes printed on paper tickets (collectively “TouchPass Fare <br />Media”), presented onboard AGENCY buses using TouchPass Readers or the <br />TouchPass Mobile Reader Application on a compatible mobile device and the <br />TouchPass Hosted Services. <br />v. Support configuration and management of a variety of fare products including, <br />but not limited to: <br />A. Time-, calendar- and trip-based passes <br />B. Closed-loop stored value <br />C. Transfer fares <br />D. Discounts for special fare programs <br />vi. Support a ‘closed-loop’ system whereby all fare revenues derived from the sale <br />of Fare Products are directly deposited into an AGENCY account at the time of <br />purchase, either by AGENCY or its authorized agents directly in the case of sale <br />DocuSign Envelope ID: 000FC59A-58C3-40A5-B7DA-3677E8179B51
The URL can be used to link to this page
Your browser does not support the video tag.