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<br /> <br />4 <br /> <br /> <br />EXHIBIT A <br />Additional Business Terms <br />The following additional business terms are incorporated by reference into the Agreement as applicable based on the <br />particular products and services described in the Customer’s Quote. <br />If Client Is Ordering Nixle® Branded Products or Community Engagement: <br />1. Client grants to Everbridge a non-exclusive, royalty free, worldwide and perpetual right and license (including sublicense) <br />to (a) use, copy, display, disseminate, publish, translate, reformat and create derivative works from communications Client <br />sends through the Solutions for public facing communications to citizens, other public groups and public facing websites, <br />including social media (e.g., Google®, Facebook®) (collectively, “Public Communications”), (b) use and display Client’s <br />trademarks, service marks and logos, solely as part of the Public Communications to Contacts who have opted in to <br />receive those Communications, and on other websites where Everbridge displays your Public Communications, as <br />applicable, and (c) place a widget on Client’s website in order to drive Contact opt-in registrations. <br /> <br />If Client Is Ordering Everbridge Branded Products: <br />1. Data Feeds. Notwithstanding anything to the contrary in this Agreement, to the extent that Customer has purchased or <br />accesses Data Feeds, the sole and exclusive remedy for any failure, defect, or inability to access such Data Feed shall be <br />to terminate the Data Feed with no further payments due. No refunds shall be granted with respect to such Data Feed. In <br />addition, such feeds are provided solely on an “AS IS” and “AS AVAILABLE” basis and Everbridge disclaims any and all <br />liability of any kind or nature resulting from any inaccuracies or failures with respect to such Data Feeds. “Data Feed” <br />means data content licensed or provided by third parties to Everbridge and supplied to C ustomer in connection with the <br />Solution (e.g., real time weather system information and warnings, 911 data, third party maps, and situational intelligence). <br />2. Incident Management/IT Alerting. For Customers purchasing the Incident Management or IT Alerting Solution, unless <br />designated as unlimited: (a) Customers may only designate the number of Users set forth on the Quote, and such <br />individuals shall only have the access rights pursuant to such designation and role; (b) Incident Administrators shall have <br />the ability to build incident templates, repo rt on incidents, and launch incident notifications; (c) Incident Operators shall <br />only have the ability to launch or manage incidents; (d) IT Alerting Users shall have the ability to build, launch or manage <br />incidents as well as participate in an on-call schedule to receive IT outage notifications, and (e) Customer shall be provided <br />the number of incident templates purchased pursuant to the Quote. “Incident Administrator” means an individual who <br />is authorized by Client as an organizational administrator for the Incident Management or IT Alerting Solution. “Incident <br />Operator” means an individual who is authorized by Client as an operator of the Incident Management or IT Alerting <br />Solution. <br /> <br /> <br />DocuSign Envelope ID: 364FDB39-B986-4D3F-9E91-737906789D7D