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Agenda - 11-18-2003-9a
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Agenda - 11-18-2003-9a
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Last modified
9/2/2008 12:08:24 AM
Creation date
8/29/2008 10:35:47 AM
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Template:
BOCC
Date
11/18/2003
Document Type
Agenda
Agenda Item
9a
Document Relationships
2003 S Manager - Animal Protection Society of Orange County, Inc Interim Mngt & Operation Services for Orange Co Animal Shelter
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Path:
\Board of County Commissioners\Contracts and Agreements\General Contracts and Agreements\2000's\2003
Minutes - 20031118
(Linked To)
Path:
\Board of County Commissioners\Minutes - Approved\2000's\2003
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Id <br />~' <br />APS Staffing and Supervision <br />> APS Board and Shelter Committee-• <br />Management Oversight <br />>Managers--Small, cohesive team <br />>Specialists--Finance and Record keeping <br />>Administrative Staff--Trained in customer <br />service <br />>Health Technicians--Trained by <br />veterinarian <br />>Kennel Technicians--Trained in SOPS <br />f <br />APS Volunteers <br />> Committed group of devoted volunteers <br />> Provide an additional 3-4 person da:rs of <br />support each week <br />> Effective training program <br />> Continually building volunteer base <br />> Volunteer opportunities are endless <br />S Customer Relations <br />> Re-structuring and training staff <br />> Attention to customers <br />> Reorganizing front lobby <br />> Adding volunteer greeters <br />> Enhancing web site <br />> Open houses <br />3 <br />
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