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2020-366-E-IT-Metasource software upgrade
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2020-366-E-IT-Metasource software upgrade
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iii.AX License Server <br />iv.Web Access <br />v.Rendering Server <br />e.The Client will send to MetaSource the 2015 backup file. MetaSource will restore it to a SQL <br />2008 server, perform an upgrade to version 7 then backup the database and send to the <br />Client. <br />f.The Client SQL DBA to restore the backup from MetaSource on the new SQL server <br />i.MetaSource will need SQL Management Studio access to the AX database to facilitate <br />table modifications necessary for the upgrade <br />g.Perform upgrade of AX, configure the AX Admin and test functionality <br />h.Perform up to 4 hours of Knowledge Transfer on AX, Web Access and AX Administrator <br />i.Client performs testing and training as needed <br />j.MetaSource will upgrade/install up to 2 AX desktop installs (scan stations). Additional work <br />stations can be included at an hourly rate. <br />k.Migrate image files to new server/Share <br />i.The Client is to configure new shares on the new server <br />ii.MetaSource will trigger Robo Copy from the current share to the new share <br />iii.The Client is responsible to monitor the copy process through to completion <br />iv.MetaSource will update the AX table to point to the new share. <br />Project Deliverables <br />As part of the completion of the project the following will be delivered <br />Upgraded AX system on new server <br />AX 16.3 Documentation (PDF) <br />Project Assumptions <br />The Services included in this quote are subject to the following assumptions: <br />1.All work to be performed remotely. Direct unattended Remote Access will be provided via VPN or <br />other direct Remote access process. Should remote access need to be through a Client associate <br />(attended mode), additional time may be needed to complete project tasks. <br />2.MetaSource will download all required software (and patches) to a directory on the new Server. <br />3.A domain service account will be provided who is a member of the local admin group on the <br />server with the following local security policies <br />a.Act as part of the operating system <br />b.Allow log on locally <br />c.Log on as a service <br />d.Replace process level tokens <br />4.Assumes that AX security will not be changed (not changing from CM to Windows for example). <br />5.Customizations are not included <br />6.The client is performing the image file migration. MetaSource will modify the AX table to point to <br />the new image file directory/share. <br />7.Delays out of MetaSource control may result in the need for additional hours to complete the <br />project work. If this occurs, MetaSource will notify the Client and submit a Change Request for <br />approval. <br />8.Costs for hardware and software are not included in Services fees. <br />9.Customer acknowledges that the purchase of MetaSource Professional Services is completely <br />independent of the purchase of software licences from MetaSource <br />10.MetaSource will obtain the upgraded AX licenses. The Client must be current on Maintenance in <br />order to receive the new upgraded license. <br />DocuSign Envelope ID: 903F6B48-F142-435C-93A4-C45D85234C2C
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