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iDSS CYCLONE SOW :​ ​PAGE 1 of 9  <br />PREPARED BY Mark Lynch, Chief Client Officer  <br />SCHEDULE A: iDSS CYCLONE STATEMENT OF WORK  <br />Background  <br />This Statement of Work (“SOW”) is dated ​07/01/2020 ​(“SOW Effective Date”) by and between​ ​Chapel  <br />Hill/Orange County Visitors Bureau​ (“Client”) and iDSS Global LLC (“Company,” a Member of Tempest,  <br />Inc.) pursuant to the Master Services Agreement with the MSA Effective D​ate of ​DATE OF MSA -  <br />07/01/2020 ​between the client and the Company (the “Agreement” or “MSA”). The parties agree that  <br />this SOW, along with the MSA and other Statements of Work incorporated by reference the​rein, form a  <br />binding agreement between the parties relating to all services to be provided by the Company.  <br />The Parties further agree that the MSA shall control in the event of any inconsistencies between this or  <br />any other Statement of Work and the MSA, unless the SOW otherwise specifically overrides the MSA  <br />pursuant to Section 1.2 of the MSA.  <br />Definitions  <br />a.“Client Support”​ means Company acknowledgement and response to telephone calls and <br />emails from Client asking questions about iDSS Cyclone or requesting help in using iDSS Cyclone. <br />b.“Fees”​ means the fees for the license to use the iDSS Cyclone and for the Services as set forth <br />in the Fee Schedule. <br />c.“Go Live Date”​ means the point in time where Onboarding services are complete, iDSS Cyclone <br />has been configured and enabled and is ready for the Client to use. The Go Live Date will be <br />established by the Company in the Go Live Date Agreement referred to below under iDSS <br />Cyclone Subscription Fee. <br />d.“​Standard Reports​” means the standard reports available in the iDSS Cyclone for use by Client. <br />e.“​Users​” means anyone logging into and using the iDSS Cyclone. <br />f.“​Email Credit​” means one email credit is equal to one email sent to one email recipient from <br />iDSS Cyclone through the iDSS Email Campaigns Feature. <br />g.“​iDSS Legacy Version​” means iDSS Version 8 or other prior versions. <br />h.“iDSS Cyclone”​ means iDSS Cyclone Version 1. <br />30 SOUTH 15TH STREET | SUITE 1001 | PHILADELPHIA, PA 19102 | ​P:​ +1.800.274.8774 | ​F:​ +1.800.274.8775 | TEMPEST.iM  <br />Exhibit 1DocuSign Envelope ID: C78F28C7-6C52-4406-949E-1B58097FBDBC