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3 <br />Revised 07/21 <br />not show up for an appointment, and for those who cancel an appointment with less than 24 hour <br />notice. <br /> <br /> <br />4. Payment for Services: The County agrees to pay at the rates specified for Services satisfactorily <br />performed in accord with this Agreement. <br /> <br />a. Compensation. Compensation for Services shall include all compensation due the Provider from <br />the County for all Basic Services provided under this Agreement as specified below. <br /> <br />i) Basic Services. The amount to be paid by the County shall not exceed For Thousand Nine <br />Hundred Ninety Nine Dollars ($4,999), to be paid at a rate of $40/hour for Interpretation <br />Services. Audio file services shall be paid at a rate of $_40.00___ per/hour with written <br />translation of the script and at a rate of $_40.00__ per/hour without written translation of the <br />script. Video file services shall be paid at a rate of $__40.00__ per/hour with written translation <br />of the script and at a rate of $_40.00__ per/hour without written translation of the script. Payment <br />shall be made within thirty (30) days of an invoice properly submitted to County. Should <br />Provider fail to perform its duties under the terms of this Agreement, County may, without fault <br />or penalty, withhold any payment associated with the work to be performed until such time as <br />said work is completed. <br /> <br />ii) The Provider shall complete and submit the County Invoice for Payment of Interpretation <br />Services form to County staff at the time the service is rendered. County staff will verify the <br />information, sign and forward the form for payment of services. Any additional charges not <br />specified herein, must be mutually agreed to in advance by County and Provider and documented <br />in writing with a letter signed by authorized representatives for County and Provider and, subject <br />to budgeted funds. <br /> <br />b. For interpretation services: <br /> <br />i) The Provider will record the start and finish time worked to the minute. After the first hour of <br />service, payment will be calculated and paid per minute. <br /> <br />ii) The Provider shall submit one invoice per client, unless there is a block of appointments without <br />interruption. Without interruption means that there were no cancelled appointments and no lunch <br />hour included. This is appropriate for a group of clients who are served for the same type of <br />appointment, at the same location. For question, contact the departmental contact. <br /> <br />iii) In the event of a cancelled appointment, the Provider is required to stay until relieved of duty by <br />the individual in charge. County staff may require other interpreter-related services in place of <br />the scheduled appointment. As stated above, the Provider may submit an invoice in the event of <br />a broken appointment (with less than 24 hour notice). <br /> <br />iv) If the Provider is assisting County staff with a large volume of phone calls outside of a scheduled <br />appointment time, the Provider should complete a Call Log to submit along with an invoice <br />describing the services performed. This type of service is paid by the minute, without a one hour <br />minute requirement for payment. <br /> <br />v) In the case of an unexpected closing or delayed opening (e.g., inclement weather) of the County <br />Offices when providing interpretation services, the Provider shall not be paid for missed <br />appointments. When in doubt, the Provider can call 732-8181 to see if county offices are open <br />or are on a delayed schedule. When possible, the Provider is also asked to help call his/her <br />scheduled clients to inform them of the delay or closing. <br />DocuSign Envelope ID: 489177C2-9D4E-4D86-8B77-F20A88D1C2DC