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Warranty: DC Group shall perform all services in a professional and workmanlike manner. DC Group warrants repairing or <br />replacing defective parts or materials and correcting defective workmanship performed by DC Group under this agreement. DC <br />Group warrants its corrective maintenance and replacement parts to be free from defects in material and workmanship for a <br />period of thirty (30) days from the completion date of the repair or replacement of parts or materials, with the exception of battery <br />replacements, in which case the manufacturer’s warranty shall cover the batteries. In the event the parts or materials fail to meet <br />published specifications due to a defect in parts or materials or workmanship covered by this warranty, DC Group, at its <br />discretion, will repair or replace the warranted parts or materials at no cost to customer. This warranty shall not apply to any <br />equipment and/or battery that has been: (i) subject to damage caused by accident, fire, flood, lightning, vandalism, acts of God, <br />customer's neglect, misuse, misapplication, incorrect connection or external damage; (ii) subject to repair or alteration by <br />customer (or a third party) not authorized by DC Group in writing. <br />Battery replacement services: If the customer cannot accept delivery of equipment, customer will arrange for storage. DC <br />Group shall not be liable for any storage costs, damages, delivery delay/cancellation costs or damages from installation delays <br />due to any cause beyond DC Group's reasonable control, nor shall customer cancel or have the right to cancel its purchase <br />order because of delays or default in delivery due to such causes. <br />Customer may not cancel or terminate its purchase order without prior written notice to DC Group and upon payment of <br />cancellation charges which shall include, among other things, expenses already incurred and commitments made by DC Group. <br />Customer is responsible for return freight charges related to cancellation. <br />Acceptance: Signing a DC Group quote signifies understanding and acceptance of the above Terms and Conditions. An <br />electronic signature shall be considered the equivalent of a written signature. <br />This agreement shall be construed in accordance with and governed by the laws of the State of Minnesota. DC Group and <br />customer hereby agree that all disputes arising out of this agreement shall be submitted solely to the State and Federal Courts <br />located in Hennepin County, Minnesota. <br />Quotation <br />This quotation is valid for a period of 61 days from the date of this document. All quotations are subject to credit approval. This <br />price quotation for the foregoing work is based on conditions evident to the Field Service Technician at the time of the last <br />inspection and not for conditions subsequent or conditions undisclosed or not apparent. <br />When a price quotation is for multiple items, it appears as a composite price. <br />© 2021 DC Group, Inc.1.800.838.7927 | dc-group.com <br />DCG-QPM-FRM0025, Revision Date:11/8/2019Page 4 of 5 <br />DocuSign Envelope ID: 2B70AABF-AB52-4047-9943-D747A3989CBF