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<br /> <br />2 <br /> <br />Customer shall not: (i) copy, modify, reverse engineer, de- <br />compile, disassemble or otherwise attempt to discover or <br />replicate the computer source code and object code provided or <br />used by Everbridge in connection with delivery of the Solutions <br />(the “Software”) or create derivative works based on the <br />Software, the Solutions or any portion thereof; (ii) merge any of <br />the foregoing with any third party software or services; (iii) use <br />any Everbridge Confidential Information to create a product that <br />competes with the Software; (iv) remove, obscure or alter any <br />proprietary notices or labels on the Software or any portion of the <br />Solutions; (v) create internet “links” to or from the Solutions, or <br />“frame” or “mirror” any content forming part of the Solutions, other <br />than on Customer’s own intranets for its own internal business <br />purposes; (vi) use, post, transmit or introduce any device, <br />software or routine (including viruses, worms or other harmful <br />code) which interferes or attempts to interfere with the operation <br />of the Solutions; (vii) use the Solutions in violation of any <br />applicable law or regulation; or (viii) access the Solutions for <br />purposes of monitoring Solutions availability, performance or <br />functionality, or for any other benchmarking or competitive <br />purposes. <br />6.3 Reservation of Rights. Other than as expressly set <br />forth in this Agreement, Everbridge grants to Customer no license <br />or other rights in or to the Solutions, the Software or any other <br />proprietary technology, material or information made available to <br />Customer through the Solutions or otherwise in connection with <br />this Agreement (collectively, the “Everbridge Technology”), and <br />all such rights are hereby expressly reserved. Everbridge (or its <br />licensors where applicable) owns all rights, title and interest in <br />and to the Solutions, the Software and any Everbridge <br />Technology, and all patent, copyright, trade secret and other <br />intellectual property rights (“IP Rights”) therein, as well as (i) all <br />feedback and other information (except for the Customer Data) <br />provided to Everbridge by Users, Customer and Contacts, and (ii) <br />all transactional, performance, derivative data and metadata <br />generated in connection with the Solutions. <br />7. CONFIDENTIAL INFORMATION. <br />7.1 Definition; Protection. As used herein,. <br />“Confidential Information” means all information of a Party <br />(“Disclosing Party”) disclosed to the other Party (“Receiving <br />Party”), whether orally, electronically, in writing, or by inspection <br />of tangible objects (including, without limitation, documents or <br />prototypes), that is designated as confidential or that reasonably <br />should be understood to be confidential given the nature of the <br />information and the circumstances of disclosure. Confidential <br />Information includes without limitation, any personally identifiable <br />Customer Data, all Everbridge Technology, and either Party’s <br />business and marketing plans, technology and technical <br />information, product designs, reports and business processes. <br />Confidential Information shall not include any information that: (i) <br />is or becomes generally known to the public without breach of <br />any obligation owed to the Disclosing Party; (ii) was known to the <br />Receiving Party prior to its disclosure by the Disclosing Party <br />without breach of any obligation owed to the Disclosing Party; (iii) <br />was independently developed by the Receiving Party without <br />breach of any obligation owed to the Disclosing Party; or (iv) is <br />received from a third party without breach of any obligation owed <br />to the Disclosing Party. The Receiving Party shall not disclose or <br />use any Confidential Information of the Disclosing Party for any <br />purpose other than performance or enforcement of this <br />Agreement without the Disclosing Party’s prior written consent, <br />unless (but only to the extent) otherwise required by a <br />governmental authority. The Receiving Party shall not disclose <br />any Confidential Information of the Disclosing Party except: (i) to <br />the personnel of the Receiving Party or its parent, subsidiary or <br />affiliate organizations having a need to know; or (ii) to the <br />personnel of the Receiving Party’s consultants and service <br />providers having a need to know, and only then if such <br />consultants and service providers are bound by confidentiality <br />and non-disclosure commitments substantially similar to those <br />contained herein. Each Party agrees to protect the Confidential <br />Information of the other Party with the same level of care that it <br />uses to protect its own confidential information, but in no event <br />less than a reasonable level of care. <br />8. WARRANTIES; DISCLAIMER. <br />8.1 Everbridge Warranty. Everbridge shall use <br />commercially reasonable efforts to provide the Services herein <br />contemplated. To the extent professional services are provided, <br />Everbridge shall perform them in a professional manner <br />consistent with industry standards. <br />8.2 Disclaimer. NEITHER EVERBRIDGE NOR ITS <br />LICENSORS WARRANT THAT THE SOLUTION WILL <br />OPERATE ERROR FREE OR WITHOUT INTERRUPTION. <br />WITHOUT LIMITING THE FOREGOING, IN NO EVENT SHALL <br />EVERBRIDGE HAVE ANY LIABILITY TO CUSTOMER, <br />USERS, CONTACTS OR ANY THIRD PARTY FOR <br />PERSONAL INJURY (INCLUDING DEATH) OR PROPERTY <br />DAMAGE ARISING FROM FAILURE OF THE SOLUTION TO <br />DELIVER AN ELECTRONIC COMMUNICATION, HOWEVER <br />CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF <br />EVERBRIDGE HAS BEEN ADVISED OF THE POSSIBILITY <br />OF SUCH DAMAGE. THIS AGREEMENT DOES NOT LIMIT <br />OR DISCLAIM ANY OF THE WARRANTIES SPECIFIED IN <br />THE GSA SCHEDULE 70 CONTRACT UNDER FAR 52.212- <br />4(O). IN THE EVENT OF A BREACH OF WARRANTY, THE <br />U.S. GOVERNMENT RESERVES ALL RIGHTS AND <br />REMEDIES UNDER THE CONTRACT, THE FEDERAL <br />ACQUISITION REGULATIONS, AND THE CONTRACT <br />DISPUTES ACT, 41 U.S.C. 7101-7109. <br />8.3 Customer Representations and Warranties. <br />Customer represents and warrants that during use of the <br />Solutions, Customer shall (i) clearly and conspicuously notify <br />Contacts of the way in which their personal information shall be <br />used, and (ii) have primary safety and emergency response <br />procedures including, without limitation, notifying 911 or <br />equivalent fire, police, emergency medical and public health <br />officials (collectively, “First Responders”). Customer <br />acknowledges and agrees that Everbridge is not a First <br />Responder, and that the Solutions does not serve as a substitute <br />for Customer’s own emergency response plan, which in the <br />event of an actual or potential imminent threat to person or <br />property, shall include contacting a First Responder prior to <br />using the Solutions. Customer represents and warrants that all <br />notifications sent through the Solutions shall be sent by <br />authorized Users, and that the collection, storage and <br />processing of Customer Data, and the use of the Solutions, as <br />provided in this Agreement, will at all times comply with (x) <br />Customer’s own policies regarding privacy and protection of <br />personal information; and (y) all applicable laws and regulations, <br />including those related to processing, storage, use, disclosure, <br />security, protection and handling of Customer Data. <br />9. INDEMNIFICATION. <br />9.1 By Customer. [Intentionally Deleted] <br />9.2 By Everbridge. Everbridge shall indemnify and hold <br />Customer harmless from and against any Claim against <br />Customer, but only to the extent it is based on a Claim that the <br />Solution directly infringes an issued patent or other IP Right in a <br />DocuSign Envelope ID: D8757628-CF86-4B01-8C0B-CDB2798BCF78