Orange County NC Website
Browse       Search
Revised 07/20 <br />3 <br />3. Basic Services <br /> <br />a. Basic Services. The Services to be rendered pursuant to this Agreement are as follows <br />(fully describe services to be provided): Assess and document Client's current state <br />infrastructure in preparation for planning and executing a DR strategy to public cloud. In <br />addition, Client would like to identify any gaps in their current data protection, <br />replication, and HCI implementations as it relates to meeting SLAs, ensuring data <br />protection best practices and strategies to mitigate security threats. Deliverables include <br />a report detailing: current state documentation of the Unitrends data protection solution <br />and Nutanix HCI clusters; identify any risks the to the current state and provide a <br />roadmap for improvements to better achieve SLAs; estimated costs for potential use of <br />public cloud BLOB archive storage for offsite copies of backup images; technology <br />requirements, recommendations and estimated high level costs for potential use of public <br />cloud for disaster recovery. <br /> <br />4. Duration of Services <br /> <br />a. Term. The term of this Agreement shall be from 1July2021 to 30June2022. <br /> <br />b. Scheduling of Services. <br />i) The Provider shall schedule and perform its activities in a timely manner. <br /> <br />ii) Should the County determine that the Provider is behind schedule, it may require <br />the Provider to expedite and accelerate its efforts, including providing additional <br />resources and working overtime, as necessary, to perform its services in <br />accordance with the approved project schedule at no additional cost to the <br />County. <br /> <br />iii) The Commencement Date for the Provider's Basic Services shall be 1July2021. <br /> <br />5. Compensation <br /> <br />a. Compensation for Basic Services. Compensation for Basic Services shall include all <br />compensation due the Provider from the County for all services satisfactorily (as <br />determined by the County) performed pursuant to this Agreement. The maximum <br />amount payable for Basic Services shall not exceed eight-thousand-one-hundred-sixty <br />and no/100 Dollars ($8,160.00) (See Attachment A). Payment for satisfactorily <br />performed Basic Services shall become due and payable within thirty (30) days of <br />Provider properly invoicing County. Payment shall be subject to provisions of Section <br />5(b). <br /> <br />b. Disputes. In the event the amount stated on an invoice is disputed by the County, the <br />County may withhold payment of all or a portion of the amount stated on an invoice <br />until the parties resolve the dispute. Should Provider fail to perform its duties under the <br />terms of this Agreement, County may, without fault or penalty, withhold any payment <br />associated with the work to be performed until such time as said work is completed. <br /> <br />c. Additional Services. County shall not be responsible for costs related to any services in <br />addition to the Basic Services performed by Provider unless County requests such <br />DocuSign Envelope ID: 0CDC9D0A-E5D0-4A30-8BB9-83E7961EC2E2