2021-270-IT-Insight Public Sector-Technology Infrastructure Assessment

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Technology Assessment Statement of Work # 31362 v 1.0 Orange County Government May 11, 2021 Rev. 09/20Q INSIGHT PROPRIETARY AND CONFIDENTIAL Page 4 of 10 • Facilitate closeout meeting, as needed 3.3. Deliverables Insight will provide the following Deliverables: Overall Project • Technology Assessment Presentation and Roadmap Project Management Project Coordinator • Communications/escalation contact list 3.4. Insight Responsibilities Insight is responsible for the following: 1. Insight will provide the applicable and necessary labor, supervision, maintenance, consultation, and/or materials to perform the Services and provide the Deliverables described in this SOW. For purposes of this SOW, “Deliverables” means any materials produced in the course of performing Services listed or specifically required to be delivered to Client under this SOW. 3.5. Client Responsibilities The estimated duration and associated fees presented in this SOW are based on the following Client Responsibilities. Should any element(s) of these be lacking during execution of Services, additional time, associated fees, and expenses may be required. Client is responsible for the following: 1. Client will provide resource(s) to run the Insight provided assessment data collection toolkits. 2. HTTPS connectivity with the Insight portal to upload collected information. 3. Client will be available for a short interview after initial analysis for any clarifications needed. 4. Client will provide a project contact with decision-making authority to support the scope of services described in this SOW and ensure the proper personnel are scheduled to review each completed Service or Deliverable upon notification of completion by Insight. 5. If applicable, Client will provide site contacts for each Client location. Each such contact will provide Insight with sufficient detail regarding his/her site, and will coordinate or perform required onsite work, as reasonably requested by Insight and Client IT, for the duration of the project. 6. Client will provide Insight the necessary access to internal experts, location(s), critical systems, applications, workspace, and equipment (telephones, LAN connectivity, printer access, passwords, keys, etc., as applicable) required at each field location to complete the project. Access to Client systems will be provided to Insight via either onsite direct access or remote/VPN access. If Client does not allow remote/VPN access to Client systems and remote work is necessary, then Client will make local resources available to be utilized by Insight to accommodate for this lack of access. If Client cannot provide access or local resources, then additional project duration, labor hours, travel expenses, and other costs may be incurred and due to Insight by Client. 7. Client will provide the necessary hardware, software, tools, and permits required for the successful completion of the project prior to Insight’s arrival. Further, Client is responsible for all licensing requirements to be compliant per their own agreements. 8. Client is responsible for all product and material, including distribution and transport of Client- owned product and material, unless otherwise specified in writing. Product and material are DocuSign Envelope ID: 0CDC9D0A-E5D0-4A30-8BB9-83E7961EC2E2