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DocuSign Envelope ID:2C9BC415-6A28-4C2B-96FC-6AE37E38F9D0 <br /> • Confirm functionality of PaperVision Enterprise after the initial configuration for testing and once <br /> the production system and data storage updates <br /> • General feature and functionality review of the new PaperVision Enterprise site and Client <br /> o Up to two(2)half-hour sessions are included <br /> • Review of new administrative features to cover key enhancements from R79 to R87 <br /> Customer Requirements: <br /> • Administrative access to server where the software will be installed and related data paths <br /> • Provide a sufficient hardware environment for the installation of PaperVision Enterprise <br /> • Provide administrative Windows credentials for the software installation <br /> • Provide a domain account with adequate security rights/permissions to be used as for the website <br /> credentials and the automation services <br /> • Provide Global administrative access to their current PaperVision Enterprise systems <br /> • Provide administrative access to the current SQL Server and PaperVision Enterprise database <br /> • Provide Ring Central Meeting access for relevant machines and folder locations during the <br /> installation and training <br /> • Local copies of required installation files or internet speeds sufficient enough to download files <br /> during the scheduled installation <br /> • Customer should review the complete list of product enhancements from their current version of <br /> PaperVision Enterprise to the desired upgraded version.These enhancements can be viewed from <br /> the MyDSI customer portal.Upon request,DSPS will provide the list as it is represented on <br /> MyDSI for review. <br /> • Important notes regarding the upgrade and move of PaperVision Enterprise <br /> o Any existing Document Grant or Shares may break because of webserver URL changes <br /> o Any existing email links may break because of webserver URL changes <br /> o User shortcuts to the URL may need to be updated because of webserver URL changes <br /> o Users will need to update their PaperVision Client to match the new version <br /> • End-user must be in compliance with all end-user license agreements in place <br /> Note: This release of PaperVision Enterprise supports Microsoft Internet Explorer 11,Microsoft Edge <br /> (Chromium-based)87, Google Chrome 87,Firefox 84,Apple Safari 14.3 (for iOS and iPadOS),Apple <br /> Safari 14.0.2(for MacOS). <br /> Hardware compatibility Note:Most enterprise software is capable of operating on a basic hardware <br /> configuration that includes a current processor and 4 GB of memory for desktops and 8 GB of memory for <br /> servers.However, each organization and their intended use of PaperVision Enterprise are unique. The <br /> intended workload,(including the maximum number of users, and the quantity and types of operations <br /> performed within a specific periodicity, etc)coupled with security and redundancy requirements will <br /> dictate the hardware requirements for each implementation. <br /> PaperVision Enterprise has the distinct capability to scale both up and out. You can configure most of the <br /> functions performed by PaperVision Enterprise to take advantage ofpowerful hardware configurations, <br /> such as those with many processor cores and hundreds of GB of memory(scaling up).Additionally, <br /> PaperVision Enterprise can spread its processing requirements across numerous computers(scaling out). <br /> PaperVision Enterprise products are designed and tested for specific operating systems, not hardware <br /> environments.Numerous customers successfully run PaperVision Enterprise in virtual environments, <br /> including VMware®and Microsoft®Hyper-V. "ile this technology has matured over the years, issues <br /> have occurred with common software(other than PaperVision Enterprise)not operating properly or <br /> efficiently because of the virtual environment.In the cases that Starpoint Systems'Technical Support has <br /> witnessed, the issue was with the virtual environment, not our software. <br /> If our technical support believes that the hardware environment(including virtual environments)is <br /> contributing to an operational or performance issue, they may request that you ensure the issue exists in a <br /> different(or non-virtual)environment. <br /> 6 <br /> 455 CJS03192021 <br />