2020-729-E-Arts Commission-Excellance Inc.

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ATTACHMENT C EXCELLANCE, INC. SEVEN-YEAR (UNLIMITED MILEAGE) PAINT PERFORMANCE WARRANTY Excellance, Inc. warrants the integrity of the paint on each new, completely painted ambulance for a period of seven years from the date of delivery to the original purchaser by an authorized Excellance, Inc. dealer to be free of defects in materials and workmanship under normal use and service. The obligation of Excellance, Inc. under this warranty is to repair the unit at Excellance with the transportation cost prepaid by the customer after the initial 12 month period. After the initial 12 month period, the following percentages apply: * 0 to 12 months 100% - Coverage and Transportation * 49 to 60 months – 50% Coverage * 13 to 48 months 100% - Coverage * 61 to 84 months – 25% Coverage ITEMS SPECIFICALLY COVERED ARE: * Cracking, checking, or peeling or delaminating of top coat and other layers of paint * Loss of gloss caused by cracking, checking or hazing * Any paint failure caused by improperly applied finishes by Excellance, Inc. ITEMS EXCLUDED ARE: * Hazing, chalking or loss of gloss caused by improper care, abrasive polishes, cleaning agents, heavy duty pressure washing, or aggressive mechanical wash systems (see owners manual for proper cleaning instructions) * Paint deterioration caused by abuse, misuse, accidents, acid rain, chemical fall out or act of nature * Accidents, scratches, chips, bruises, and gloss reduction due to normal vehicle use and maintenance * Custom finishes, exotic finishes, or any finish other than standard refinish procedures * Finishes on vehicles used for competitive purposes * Repairs done over previously refinished areas, unless stripped to bare metal or appropriate substrate by Excellance, Inc. or an authorized agent. * The installation of additional parts on the unit after it leaves the Excellance, Inc. factory * The installation of any graphics installed by non-Excellance, Inc. technicians * The removal of any components where a protective coating of a corrosion inhibitor has been applied without the re-application of a corrosion inhibitor, approved by Excellance, Inc. prior to re-installation of the component * Claims requested without proper guarantee documentation * Finishes performed by non-Excellance, Inc. authorized repair center * Finishes performed by non-Excellance, Inc. technicians THREE-YEAR (UNLIMITED MILEAGE) CORROSION WARRANTY Excellance, Inc. will warrant the repair of a paint deterioration caused by blisters or other film degradation due to corrosion originating from the substrate on each new ambulance for a period of three years from the date of delivery to the original purchaser by an authorized Excellance, Inc. dealer under normal use and service. The obligation of Excellance, Inc. under this warranty is to repair the unit at Excellance, Inc. with the transportation cost prepaid by the customer. The following percentages apply: * 0 to 12 months – 100% Coverage * 25 to 36 months – 25% Coverage * 13 to 24 months – 50% Coverage If repairs should become necessary under terms of this warranty, the extent of that repair shall be determined solely by Excellance, Inc. Excellance, Inc. also reserves the sole right to determine when and where such repairs will be made. The expense of any transportation to or from such a repair facility shall be the sole responsibility of the original purchaser, and not an item covered by this warranty. __________ __________ __________ __________ __________ __________ Exclusions and Limitations: This manufacturer’s warranty is provided in place of any and all other representations or expressed or implied warranties or merchantability and fitness for a particular purpose. No person is authorized to make any representation or warranty on behalf of Excellance, Inc. other than set forth in this manufacturer’s warranty. Your rights to service on the terms set forth herein are your exclusive remedies and neither the manufacturer and/or any of its distributors shall be liable for damages whether ordinary, incidental or consequential. UNIT # ____________ DATE: ____/____/____ SIGNED: ______________________________________________________ WARRANTY REPRESENTATIVE DocuSign Envelope ID: 611A911C-6F59-40BA-A31F-AF9027EEB611