Agenda - 06-15-2021; 8-n - USDA Lease of a Portion of the Orange County Bonnie B. Davis Environmental and Agricultural Center

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39 The Lessor is required to respond to all requests for service within 24 hours of the request being made. If the service request is an emergency,the Lessor is required to provide immediate resolution,or evidence of immediate working toward resolution. Routine,non-emergency service requests shall be resolved,or evidence of working toward resolution,within 72 hours of the request being made. The Government encourages the Lessor to implement a service call management system or software. The costs to provide service call responses and any system or software shall be included in the Lessor's operations and maintenance. 6.15 IDENTITY VERIFICATION OF PERSONNEL(OCT 2020) A. The Government reserves the right to verify identities of personnel with routine and/or unaccompanied access to the Government's Space, including both pre and post occupancy periods.The Lessor shall comply with the agency personal identity verification procedures below that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24 and M-19-17, and Federal Information Processing Standards Publication (FIPS PUB)Number 201, as amended. These policies require the Government to conduct background investigations and make HSPD-12 compliant suitability determinations for all persons with routine or unaccompanied access to Government leased Space.By definition,this includes at a minimum each employee of the Lessor,as well as employees of the Lessor's contractors or subcontractors who will provide building operating services requiring routine access to the Government's leased Space for a period greater than 6 months.The Government may also require this information for the Lessor's employees,contractors, or subcontractors who will be engaged to perform alterations or emergency repairs in the Government's Space. B. Application Process: The background investigation will be done using the Government's prescribed process. The Lessor must provide information on each of their contractor/personnel meeting the above criteria to the Government,whereupon each identified contractor/personnel will be notified with instructions for completing the identity verification application within a given time frame. The application process will include completing supplemental information forms that must be inputted into the identity verification system in order for the application to be considered complete. Additionally, the Lessor must ensure prompt completion of the fingerprint process for their contractor/personnel. Email notifications will be sent with instructions on the steps to be taken to schedule an appointment for fingerprinting at an approved regional location along with instructions on how to complete the background investigation application. C. The Lessor must ensure the Lease Contracting Officer(or the Lease Contracting Officer's designated representative)has all of the requested documentation timely to ensure the completion of the investigation. D. Based on the information furnished, the Government will conduct background investigations. The Lease Contracting Officer will advise the Lessor in writing if a person fails the investigation,and,effective immediately,that person will no longer be allowed to work or be assigned to work in the Government's Space. E. Throughout the life of the Lease, the Lessor shall provide the same data for any new employees, contractors, or subcontractors who will be assigned to the Government's Space in accordance with the above criteria. In the event the Lessor's contractor or subcontractor is subsequently replaced,the new contractor or subcontractor is not required to have persons re-apply who were cleared through this process while associated with the former contractor or subcontractor in accordance with USDA policy.The Lessor shall require each cleared person to re-apply and obtain a new clearance in accordance with USDA policy. F. The Lessor is accountable for not allowing contractors to start work without the successful completion of the appropriate background investigation as required by USDA policy. G. Access Card Retrieval/Return: Upon an Entry on Duty notification, the Government will issue a Personal Identity Verification (PIV)credential that is sometimes referred to as a USDA Access card. Lessors are responsible for all PIV credential issued to their contractors/personnel pursuant to this Lease. Lessors are specifically responsible for ensuring that all USDA PIV access cards are returned to the Lease Contracting Officer or their designee whenever their employees or a contractor no longer require access to the Space(such as When no longer needed for contract performance, upon completion of the Contractor employee's employment,and upon contract completion or termination).Additionally,the Lessor must notify the Lease Contracting Officer or their designee whenever a USDA PIV Access card is lost or stolen in which event the Lessor may be responsible for reimbursing the Government for replacement credentials at the current cost per PIV HSPD12 credential. Unreturned PIV Access cards will be considered as lost or stolen cards. H. The Government reserves the right to conduct additional background checks on Lessor personnel and contractors with routine access to Government leased Space throughout the term of the Lease to determine who may have access to the Premises. I. The Lease Contracting Officer may delay final payment under a contract if the Contractor fails to comply with these requirements. J. The Lessor shall insert this paragraph in all subcontracts when the subcontractor is required to have physical access to a federally controlled facility or access to a federal information system. 6.16 SCHEDULE OF PERIODIC SERVICES(OCT 2020) Upon acceptance of the Space, the Lessor shall provide the LCO with a detailed written schedule of all periodic services and maintenance to be performed other than daily,weekly,or monthly. 6.17 INTENTIONALLY DELETED LEASE NO.57-37135-21-FA, PAGE 36 LESSOR: GOVERNMENT: GSA TEMPLATE L100 REV(10/20) FPAC V11.13.20