Orange County NC Website
DocuSign Envelope ID:8541D12F-AB76-4A42-BOEE-OF54104EE073 <br /> nwn <br /> Innovation Delivered <br /> Contents <br /> EXECUTIVESUMMARY...........................................................................................................................................3 <br /> PATCHMANAGEMENT...........................................................................................................................................4 <br /> SERVICEELEMENTS................................................................................................................................................5 <br /> Solution Engineer Assigned to Account.................................................................................................................5 <br /> Customer Experience Manager Assigned to Account............................................................................................5 <br /> SERVICE LEVEL AGREEMENTS.................................................................................................................................6 <br /> SERVICETERMS......................................................................................................................................................7 <br /> PATCH MANAGEMENT TERMS...............................................................................................................................7 <br /> PATCH MANAGEMENT PRICING.............................................................................................................................8 <br /> APPROVALS...........................................................................................................................................................8 <br /> Statement of Confidentiality <br /> The contents of this document have been developed by NWN Corporation (NWN). NWN considers <br /> the contents of this document to be proprietary and business confidential information. This <br /> information is to be used only in the performance of its intended use.This document may not be <br /> released to another vendor, business partner or contractor without prior written consent from <br /> NWN. Additionally, no portion of this document may be communicated, reproduced, copied or <br /> distributed without the prior consent of both the Customer and NWN. <br /> Page 2 of 8 <br />