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DocuSign Envelope ID:76CF67A5-DD8E-4775-9AF0-37013D3CD9D1 <br /> E. Support and Services <br /> Item Activity Description Timescale Cost($) <br /> 1 Implementation Scope of Work Scope of Work Included with Set <br /> Up Fee <br /> 2 Support Maintenance of SOW Service Level Included with <br /> product Agreement License Fee <br /> 3 Change Request Change Request To be agreed but To be agreed <br /> created by client typically circa 2 <br /> weeks <br /> 4 Feature Request New or additional To be agreed but To be agreed <br /> functionality typically 3 to 6 <br /> requested months <br /> F. Total Costs <br /> Item Description Cost($) <br /> 1 Year One ? <br /> 2 Subsequent Years ? <br /> G. Payment <br /> Description <br /> Payment is due 30 days after invoice. All travel and expenses incurred in the US are billed at cost. <br /> H. Term <br /> Description <br /> The Initial Term of this Sales Order commences on XXXXX and continues in effect for a period of <br /> XXXXXX. Upon expiration of the Initial Term,this Sales Order shall automatically renew for <br /> successive periods of twelve (12) months each (each a "Renewal Term"), unless either Party <br /> provides written notice to the other Party of its intent not to renew at least thirty(30) days prior <br /> to expiration of the Initial Term or any then current Renewal Term. <br /> Spatialest Master Software and Services Agreement 31 <br />