Orange County NC Website
Browse       Search
as in-person classroom style training, and on- line webmars designed to enhance skills , including <br /> the language skills of our employees . <br /> VII. Bilingual Staff <br /> Orange County has a multi- lingual hiring preference for positions that provide direct, critical <br /> services to LEP clients , these position are advertised to attract bi- lingual candidates . Positions , the <br /> County Manager determines provide direct critical services to the LEP community, may require <br /> that bi- lingual persons serve in those positions . Prior to becoming an Orange County employee , a <br /> candidate shall be tested to ensure that are competent in each required language . Bi- lingual <br /> employees may receive additional remuneration . <br /> VIII. Performance Measurement <br /> Orange County shall conduct an audit of language assistance services on an annual basis . An <br /> audit consists of monitoring, evaluating and updating the Language Access Policy, plan and <br /> procedures as needed . <br /> IX. Language Access Plan <br /> The Department of Human Rights shall develop a Language Access Plan and procedures under <br /> the direction and with the approval of the County Manager . The Language Access Plan and any <br /> procedures shall assist County departments in defining tasks , setting deadlines and priorities , <br /> assigning responsibility, and allocating the resources necessary to come into or maintaining <br /> compliance with language access requirements . It will also describes how departments will meet <br /> the service delivery standards . <br /> ADDITIONAL DEFINITIONS : <br /> Title VI Compliance Officer : The person or persons responsible for administering compliance with the <br /> Title VI LEP policies . <br /> Substantial number of LEP : 5 % or 1 , 000 people, whichever is smaller, are potential applicants or <br /> recipients of the agency and speak a primary language other than English and have limited English <br /> proficiency . <br /> PROCEDURES : <br /> 1 . IDENTIFYING LEP PERSONS AND THEIR LANGUAGE <br /> Orange County will promptly identify the language and communication needs of the LEP person . Staff <br /> will use a language identification card ( or "I speak cards , " provided by the Rural Economic Development <br /> Division (REDD) and LEP posters to determine the language . In addition, when records are kept of past <br /> interactions with individuals or family members , the language used to communicate with the LEP person <br /> will be included as part of the record . <br /> 2 . OBTAINING A QUALIFIED INTEPRETER <br /> List the current name, office telephone number, office address and email address of the Title VI <br /> compliance officer : <br /> Page 5 <br />