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meaningful access to , and an equal opportunity to participate fully in, the services activities , <br /> , <br /> or other programs administered by the Department . <br /> D . Limited English Proficient (LEP) Individuals — Individuals who do not speak English as their <br /> primary language and who have a limited ability to read, write , speak, or understand English . <br /> LEP individuals may be competent in English for certain types of communication ( e . g . , <br /> speaking or understanding) , but still be LEP for other purposes (e . g . , reading or writing) . <br /> E . Meaningful Access — Language assistance that results in accurate, timely, and effective <br /> communication at no cost to the LEP individual . <br /> F . Primary Language — An individual ' s primary language is the language in which an individual <br /> most effectively communicates . <br /> G . Program or Activity — The term "program or activity" and the term "program" mean all of the <br /> operations of the Department . <br /> H . Qualified Translator or Interpreter — An in-house or contracted translator or interpreter who <br /> has demonstrated his or her competence to interpret or translate through testing by the <br /> Department of Human Rights and Relations , Certification by a qualified entity, or is <br /> authorized to do so by contract with the Department and if a County employee approved by <br /> his or her department . <br /> I . Sight Translation — Oral rendering of written text into spoken language by an interpreter <br /> without change in meaning based on a visual review of the original text or document . <br /> J . Translation — The replacement of written text from one language (source language) into an <br /> equivalent written text in another language (target language) . <br /> K . Vital Document — Paper or electronic written material that contains information that is critical <br /> for accessing a component ' s program or activities , or is required by law . <br /> V. Language Assistance Measures <br /> Ensuring the quality and accuracy of language assistance services provided by each Department is critical <br /> ividuals with meaningful access to department programs and activities .to providing LEP ind <br /> A . Identification of LEP Communities . Orange County shall assess the number or proportion of <br /> LEP persons from each language group in The County to determine appropriate language <br /> assistance services . The analysis shall include persons in Orange County with whom your <br /> departments comes into contact while carrying out service functions . The assessment shall <br /> include all communities who are eligible for services or are likely directly affected by <br /> programs or activities . Departments may determine the linguistic characteristics of an LEP <br /> population in their Orange County service area by reviewing available data from federal, <br /> state, and local government agencies , community, and faith based organizations . A <br /> department should also identifying and tracking the primary language of LEP individuals <br /> that seek and receive programs and services . By regularly collecting and updating this data, <br /> departments will be able to accurately identify and efficiently address the changing needs of <br /> their LEP communities . <br /> B . Quality of Language Access Services . The Department of Human Rights and Relations is <br /> delegated with the authority to ensure that the County will take reasonable steps to ensure <br /> that all staff or contracted personnel who serve as translators , interpreters or who <br /> communicate " in- language" with LEP persons are competent to do so . Considerations of <br /> competency in light of particular tasks may include : <br /> Page 2 <br />