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2 <br /> Orange Water and Sewer Authority <br /> OWASA OWASA is Carrboro-Chapel Hill's not-for-profit public service agency <br /> delivering high quality water, wastewater, and reclaimed water services. <br /> January 27, 2021 <br /> Mayor Pam Hemminger Mayor Lydia Lavelle Chair Renee Price <br /> Town of Chapel Hill Town of Carrboro Orange County Board of <br /> 405 Martin Luther King Jr. 301 West Main Street Commissioners <br /> Blvd Chapel Hill,NC 27514 Carrboro,NC 27510 Post Office Box 8181 <br /> Hillsborough,NC 27278 <br /> Dear Mayor Hemminger, Mayor Lavelle, and Chair Price: <br /> We are pleased to submit this report on our services,projects, and initiatives since October 2020. <br /> This report includes information on the following items: <br /> 1. Care to Share Day <br /> 2. Financial Update <br /> 3. Standard Collection Practices <br /> 4. Long-Range Water Supply Plan <br /> 5. COVID-19 Wastewater Testing <br /> 6. Youth Water Academy <br /> 7. Energy Management/Solar PV <br /> 8. New General Manager of Operations <br /> 9. Key Infrastructure Investments <br /> 10. Upcoming Board Appointments <br /> Care to Share Day: <br /> Care to Share Day 2020 was celebrated on November 19, 2020. OWASA launched a social <br /> media campaign using Twitter and Facebook to raise awareness of and funds for the bill- <br /> assistance program known as Care to Share that is administered in partnership with the Inter- <br /> Faith Council for Social Service. <br /> We got the initial word out about Care to Share Day through an interview as part of Wonderful <br /> Water on WCHL on Monday,November 16. The concerted push on social media on Care to <br /> Share Day and throughout the campaign was successful in pushing more traffic to the website, <br /> where individuals could either sign up for monthly Care to Share donations or make a one-time <br /> gift to the IFC for Care to Share. This was boosted by our government partners and other <br /> stakeholders being aware of the effort ahead of time and helping to share OWASA's original <br /> messages or creating their own content to share. <br /> The IFC reported more than $6,000 in direct donations associated with the timing of Care to <br /> Share Day. OWASA also saw an increase in on-bill contributions correlating with this push. <br /> OWASA would like to thank all of our government and non-profit community partners who <br /> helped make Care to Share Day a success. <br /> ® 400 Jones ferry Road,Carrboro,NC 27510 Q5 919-968-4421 0 info@owasa.org © @OWASAI O www.awasa.org <br />