2021-044-E Housing-EmPOWERment Inc outside agency agreement

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DocuSign Envelope ID: FF8EA4C7-AC32-4CCF-ADC4-C781B247516E Community Impact Award If you are applying for the Town of Chapel Hill's Community Impact Award, please provide responses to the questions below. All other applicants, please skip these questions. (Responses should not exceed 100 words per question) • Please describe the impact the proposed programs will have on the target population? Please include specific quantitative and qualitative data in your response. Our target population is Chapel Hill residents looking for affordable rentals whose income falls below 80% AMI. Typical residents include homeless, families living at the poverty level (10%), vets, seniors (14%), disabled or Housing Choice Voucher (HVC) holders (76%). We continue to purchase units to create inventory addressing the critical needs for affordable rentals. Units are attractive because of the low rents. Low vacancy rates indicate family stability. In collaboration with Orange County we were able to provide mobile homes for two displaced families. • What methods/tools will your organization use to evaluate the proposed program's effectiveness? Please include specific examples, such as a logic model. The Rental Program sets numeric goals each year to reach for the following program activities: Increase of rental units; stable housing, healthy communities and information access for the most vulnerable population; and completed annual housing inspections. EmPOWERment uses a tracking log to keep account of the number of telephone calls, in office visits, and applications submitted for requested housing. We conduct annual tenant surveys to assess concerns and address them as needed. EmPOWERment makes available to tenants and the community the services of a Certified Housing Counselor. • Please briefly describe how your proposed programs aligns with evidence-based approaches to addressing human service need(s). These programs distinguish EmPOWERment from other commercial landlords because we offer tenant education, home ownership classes and community engagement. With a proven track record of implementing safe, clean and affordable places for low income and disenfranchised families to live. Our programs utilize the following: • Rental services and maintenance. • Inventory has increased annually to 53 owned by the organization and manage for private landlords. • In 2019 the programs fielded approximately 980 inquiries. • 90% of the program inquiries are for rental properties. • 80% of inquiries are from female heads of households that include young children.