Orange County NC Website
DocuSign Envelope ID:A29AB125-209D-4CB9-854C-789BEC34FODD <br /> EXHIBIT `B" <br /> Scope of Services—FY 2020-21 <br /> Outside Agency Performance Agreement <br /> Agency Name: Dispute Settlement Center, Inc. <br /> Program Name: Mediation, Conciliation, and Referral of Interpersonal Disputes <br /> Funding Award: $82,358 <br /> Outline how the agency will spend Orange County's funding award. <br /> Expense Description Amount <br /> Personnel including salaries,benefits,and taxes $82,358 <br /> Program Services <br /> Outline the critical services(activities)the agency will employ to attain the Anticipated Outcomes below,by June 30,2021. <br /> • Information about community resources for dispute resolution and strategies for conciliation. <br /> • Mediation services for referrals from Criminal District Court and Medicaid and Family mediation <br /> for Orange County residents, and referral to appropriate services if not right for mediation; <br /> • Restorative Justice/Practices services for youth referred from Juvenile Court, OCPAD, and the community. <br /> Anticipated Outcomes <br /> The Anticipated Results column must include quantifiable results in the form of number of persons/units served within Orange <br /> County,only(all Towns and municipalities). <br /> If you use percentases,you must also provide the total number of participants within that measure's description or for an <br /> earlier performance measure. <br /> Performance Measures Anticipated <br /> Results <br /> Trained mediation staff will be available for referral to appropriate services,providing strategies 133 people will <br /> for solving interpersonal conflicts through conciliation. receive <br /> information, <br /> referral,or <br /> conciliation <br /> ideas from <br /> trained <br /> mediation staff <br /> Staff and volunteer mediators will provide intake and mediation in Criminal District Court, for 623 people will <br /> Medicaid cases,for family/divorce,education,and community cases. be screened for <br /> mediation or <br /> participate in <br /> mediation <br /> DSC staff will work with law enforcement and court officials to provide accountability processes 22 people will <br /> and Restorative Justice practices in appropriate cases. be referred to <br /> the program <br /> for screening <br /> and services <br />