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2. To mceIIM NC Divi wofAging Policies Dori Procedures for In-Home Aide serv«s. as <br />nutlincd in Anechmrnt A. <br />3. To have an edegwkvumber ofwdes hued avd aailvblero workm Orange CowrywlM dote <br />This ageevwnt is signed. <br />0.. Ta smtf each refe~ca witNV kv wmkivg days of the authmivstinn da@rymifled on the <br />semce au[hbdeaNw form pmvidMfm emM1 elimt by the Deparhvrnt. <br />5. Tn staff AdultPmactive Semces cvses within five workin8 days ofaumonzenw. <br />6. Tv mvinain services wce svffed over Me service period sfipWa[d by the Oeparlmwt. <br />,. To preside aovsistmt aide assigrmmtonrlM1e aervi«Periad aliPUlsadbythe D<pmm~mt. <br />8. To prcvWe services iv twa-haurntivimum Pencils of service lime, ae speaifiedmcb<`smicv' <br />avNVnssnw. <br />9. To pmvAe weekly timeehaga, signori by NC Clirnlmreayovelbk OarlY, the aiJq and lM aide <br />supervisor, whicM1 show the allmatea weekly Fours and the acNel bilkble hews, time frame of <br />eerv~cepmvidad, erW type o[seroiaesprovided. <br />lo. fo ptovideweekly billing repvm fareazh dimt, aplvining vvnwces in achedoles wd <br />w Ibe Plan afcar<.ICnmesheem are rtai provided, if asks are ro~ recoNed, if <br />timeshee6 do nw include required signatures, or ifvmivwes in sebedules wd/orplws afcx <br />ate notvored and exPleirsetl.0e cotrespmulivg bills will wrbe Paia. <br />II. Ta pmvitle upwrequena wnnm analyaie of services Omvided since the Mginning aflM fiseW <br />yror, including foal hours of service Im each clim4 dates v(servicespmvided beach ctiml, <br />aM cxplwetiwe fm any discrepene~es betwern urvicm raryeard and provided. <br />t2. To make everyeffottmpromptly commwicaa byphwe mthe Deparenwt's Eldercare <br />Supem wy aide chavgce, intertaptiaw iv aide services, or problemawith dimts <br />13. To my vvppropoiab dims mdpmaam~el files al Wa Vwda's GCevmd office and to cveum <br />Ibat nuvh raoorde Ihet filly dlwlvse IM emevt of the swice provided m aoipimts arckepl tIN <br />three years Gum the lust service Jac fm vzeM1 clirnt and ere available for inspection. <br />t6_ To make every etiml to help dfents wdersmndthe Natlwshlp Mtwem lha Vendor avd thu <br />Departrcnl in wending iv-Dame aide ssrvmea to mem. <br />I5. To inform clients a[leasl the aRemovn be! services are espected ifNere isabe any change <br />m the time or dmatiov of Wair services.' <br />16. To wrier no cimomsavices ask dirnlsrckrrN to you Mthe Uepvrlmrnt vbomtheu <br />econnm c smms, or in wy way anempuo mrvit new cliwa Wm the IXpertmrnfe diwl purl. <br />1]. Tokeep confdmtial myivfotmavon aboutaclirntwhich is shatM bythe Deparrmrmt mthe <br />client. 6ucb intonnetinn slulbbe shared nNY emovg other DWar~avewd Vmdur saRwho <br />need to know in order m coordinace, maregc, w deliver sernees b the dimt. <br />