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DocuSign Envelope ID:A91745B2-0048-49DC-B6BF-676F03362AEA <br /> H V <br /> HOFFMAN <br /> MECHANICAL SOLUTIONS <br /> Experience and Qualifications <br /> HMS has created a Team which is 100% dedicated to performing VRV/VRF Service. All team members <br /> have received Daikin factory authorized training and three (3) individuals have obtained "Daikin VRV <br /> Service Champion" status. <br /> Hoffman variable refrigerant technicians are properly equipped with laptop computers and the <br /> appropriate manufacturer specific software diagnostic/ data logging tools required to work on VRV/VRF <br /> equipment. Each HMS variable refrigerant technician possesses and is trained on Daikin's OEM "service <br /> checker" diagnostic software. <br /> VRV / VRF Equipment Background: <br /> Hoffman & Hoffman has represented VRV/VRF equipment since 2008. Originally, we sold Mitsubishi VRF <br /> equipment but later changed to Daikin VRV to better complement our line of traditional HVAC <br /> equipment. The total combined sales of these two product lines is greater than 30,000 tons of equipment <br /> on over 700 projects. HMS has been heavily involved with startup, commissioning, and warranty <br /> assistance on most of the equipment sold since January 2013. In addition to start-up and warranty <br /> support, HMS currently provides owner direct Preventative Maintenance Service Agreements to <br /> approximately 50 variable refrigerant customers. <br /> All our Daikin VRV service personnel are factory trained and equipped with specialized troubleshooting <br /> electronics and documentation. Vehicles used by these technicians are fully stocked to provide <br /> complete repairs to critical components on VRV equipment, without the need to reschedule for parts <br /> acquisition. <br /> Training Support: <br /> Hoffman & Hoffman provides Daikin VRV Factory Certified Technical Training for customers at three (3) <br /> different laboratory facilities within our Region including one in our Columbia, SC office. <br /> Each of these facilities has fully operational VRV equipment and systems inside the lab, as well as <br /> classrooms for lecture and presentations. <br /> Each technician is experienced at all aspects of VRV / VRF including new equipment commissioning, <br /> service repairs, and scheduled preventive maintenance. Each of these technicians share the following: <br /> 1. Technicians are factory trained with years of experience in servicing this type of equipment. <br /> 2. Technicians have all OEM recommended diagnostic equipment on their vehicle. <br /> 3. Technicians have specialized spare parts inventory on their service vehicle to restore operation <br /> of the equipment for most service calls. The spare parts list may be customized to meet the <br /> exact needs for the facility. <br /> 4. Technicians share an on-call rotation to make them available 24/7/365 for after-hours emergency <br /> service. <br /> 5. Factory direct support is available to all technicians. <br /> To compliment our variable refrigerant team, HMS also has diversified traditional HVAC service <br /> technicians in the area. Combined, our staff provides comprehensive HVAC service support to our <br /> customers. <br /> Page 3 of 8 <br />