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2 <br /> The Department has identified the following services as necessary to supplement and enhance <br /> the ambulance services within the Emergency Services System and to the residents of the <br /> Orange County. The services are: <br /> Convalescent Transport Services Rescue Services <br /> • ALS Transport • Confined Space <br /> • BLS Transport • Extrication <br /> Emergency Services • Heavy Rescue <br /> • BLS Transport • High/Low Angle <br /> • Medical Responder Non-transport • Swift Water <br /> • EMT Non-transport • Trench Collapse <br /> • Underwater <br /> • Wilderness Search & Rescue <br /> Priority Care has applied for Orange County Franchise under the 2010 Franchise Ordinance. <br /> The application indicates Priority Care is applying to provide the following services: <br /> • Convalescent Transport Services, BLS Transport <br /> • Emergency Services, BLS Transport <br /> Priority Care is headquartered in Raleigh, North Carolina, has been in service for five years. <br /> They currently service the Wake County area and are looking for expansion in Orange County. <br /> Priority Care provides approximately 1400 scheduled Basic Life Support (BLS) transports <br /> annually in Wake County. Priority Care employs 17 EMS providers and operate a fleet of 6 <br /> ambulances. Priority Care has a professional management team and provides exceptional <br /> customer service. There have been no reported issues with their level of service in Wake <br /> County. <br /> Priority Care has been contacted by UNC Hospitals, and a few Orange County Assisted Living <br /> Centers to provide scheduled ambulance transportation for patient discharges, doctor's <br /> appointments and medical procedures. <br /> Emergency Services has reviewed the application, in conjunction with NC State Office of <br /> Emergency Medical Services, submitted by Priority Care and inspected the premises, vehicles, <br /> equipment, and personnel of the company to assure compliance with the ordinance. The North <br /> Carolina General Statutes provides also that the Board prior to granting a franchise must "find <br /> that the franchise applicant is in compliance with Chapter 131 E, Article 7." Emergency <br /> Services has concluded that the company is in compliance with Chapter 131 E, Article 7 that <br /> regulates emergency services permits to operate ambulances, standards for equipment, <br /> inspection of equipment and credentialed personnel. <br /> Staff is recommending that Priority Care be granted a Franchise to operate within the confines <br /> of the attached Franchise Ordinance. The terms of this Franchise Ordinance provides for a five <br /> year franchise for the following: <br /> Convalescent Transport Services <br /> • Basic Life Support Transport Services <br /> 'N.C. Gen. Stat. 153A-250(a). <br />