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8 <br /> t. Franchisee. The term "franchisee" shall mean any person having been <br /> issued a franchise by the County for the operation of an ambulance <br /> service, rescue squad or first responder unit. <br /> u. Inspection. Inspection shall mean the physical review of buildings and <br /> facilities, vehicles, equipment, supplies, storage, repair and maintenance <br /> areas, records and any related materials. <br /> v. License. The term "license" shall mean any driver's license or permit to <br /> operate a motor vehicle issued under or granted by the laws of the State of <br /> North Carolina. <br /> w. Medical Responder. "Medical Responder" shall mean an individual who <br /> has completed an educational program in emergency medical care and first <br /> aid approved and credentialed by the Department of Health and Human <br /> Services as a medical responder and the Orange County Medical Director <br /> to operate in Orange County EMS. <br /> x. Medical Director. "Medical Director" shall mean the physician <br /> appointed, either directly or by written delegation, by the County and <br /> have the responsibilities as provide by 10A NCAC 13P .0403 and 10A <br /> NCAC 13P .0404. The County may, in addition, appoint an assistant <br /> medical director. The medical director and the assistant medical director <br /> shall meet the criteria defined in the "North Carolina College of <br /> Emergency Physicians: Standards of Medical Oversight and Data <br /> Collection," which is incorporated by reference in accordance with N.C. <br /> Gen. Stat. §150B-21.6, including subsequent amendments and editions. <br /> y. Non-Emergency Transportation Services. The term "non-emergency <br /> transportation service" shall mean the operation of an ambulance for any <br /> purpose other than transporting emergency or emergent patients. <br /> z. Operation Protocols. "Operation Protocols" shall mean the administrative <br /> policies and procedures of EMS that provides guidance for the day-to-day <br /> operations of the system. <br /> aa. Operator. The term "operator" shall mean a person in actual physical <br /> control of an ambulance or rescue service vehicle which is in motion or <br /> which has the engine running. <br /> bb. Owner. The term "owner" shall man any person or entity who owns an <br /> ambulance or provides a service covered by this Ordinance. <br /> cc. Patient. The term "patient" shall mean an individual who is sick, injured, <br /> wounded, or otherwise incapacitated or helpless such that the need for <br /> Priority Care Ambulance, Inc. <br /> EMS Franchise Agreement <br /> Page 5 of 23 Rev. 11/2020 <br />