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28 <br /> DRAFT <br /> Operating Status <br /> n=311 <br /> 140 <br /> 119 116 <br /> 120 <br /> 100 <br /> 80 <br /> 60 <br /> 40 29 23 <br /> 19 <br /> 20 <br /> 0 <br /> Open with Open with Temporarily Temporarily Temporarily Permanently <br /> normal operating reduced closed due to closed by state closed due to closed <br /> hours operating hours safety concerns order loss of revenue <br /> Modifications to Operations <br /> Most businesses also made one or more modifications to their operations to adapt to the COVID-19 <br /> environment. Over eighty percent (80%) used one or more strategies to survive pandemic conditions <br /> while only seventeen percent (17%) made no modifications during the pandemic. Not surprisingly, the <br /> most common strategies (67%) involved leveraging technology by increasing online or virtual sales and <br /> services. The other most common strategy(17%) represented a shift to curbside and home delivery. <br /> The chart below shows the top ten individual and combination of strategies that businesses made to <br /> their operations. <br /> 7 <br />